Ersu
3.0 / 5
Ebussuud Cad. Erdogan Sok. 10,Sirkeci, Istanbul,34410




Reviews from Guests
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3.0/5
113
Reviews
from real guests
606paulea
1
/
5
In summary, the hotel is a disaster and we will definitely never stay there again.
In general, Istanbul is not worth a second trip for us.
In detail:
Positive:
- there is always free tea in the lobby (but see negative)
- there is always cold water in the lobby
- WiFi is free
- there is hot water in the shower
- the young employee who usually prepares breakfast is very friendly
- coat hangers in the closet
- the cheese at breakfast was delicious
Negative:
- WiFi is very slow
- the rooms are very run-down
- everywhere it says no smoking, but the employees smoke in the stairwell
- the air conditioning only worked after we pointed out that it was broken
- the air conditioning was reset at 12:25 AM.
- the air conditioning is very loud. See the video, starting at the 20th second I spoke. I spoke. Otherwise, it was just the air conditioning.
- the bathroom is dirty, the shower was not cleaned even once during the week we were there.
- the bed is 55 inches wide. For a double room, I expect two standard bed widths.
- unfortunately, there was only one large comforter.
- the safe in the room did not open. Even after we reported this at the front desk.
- the stairs in the stairwell are misshapen, which led to two falls.
- the elevator was out of service for one day.
- once the inner door of the elevator did not close, but it still operated.
- we had only one usable outlet in the room.
- there was no reading lamp.
- around the sink, there is space for a toothbrush and toothpaste, but nothing more.
- breakfast is a disgrace.
- either the tea is out or the coffee is.
- besides the cheese and the eggs... nothing else could be eaten.
- during a week of vacation, there was only one instance of fresh fruit at breakfast (an apple and a mandarin, for all guests).
- the toilet seat gives you a slap on the back with the lid every time you sit down.
- the mini toilet brush (20 cm) has definitely not been replaced for several years.
- while showering, the entire bathroom gets flooded.
- the toilet flush is very weak.
- at breakfast, things are simply cleared off the table even though you are not finished.
- the tables are sticky, including the stone surface at breakfast.
- the service provides breakfast in the breakfast room at the regular breakfast time.
- there is too little cutlery at breakfast.
- the waiter kicks at cats.
- at the beginning of the vacation, there was tea all day long. however, for the last three days, except at breakfast, the pots were mostly empty.
bari_r2026
5
/
5
Iyo Family Hotel, location, reliable hotel, one of the best hotels to stay in the historical peninsula, I recommend Boris.
H6392ZAlauraz
5
/
5
Clean rooms, very friendly staff.
Facilities Details
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Free Wifi
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Facilities Details
Internet Access in public areas
Free Wifi