Bekdas Hotel Deluxe

Very bad experience. Hotel " de lux" maybe 20+ years ago. Everything outdated, dirty, starting with the bathroom .I believe it wasn't clean properly since it was removed last time. The smell in the room was like old pipes and not to mention the coaches. Very small room, you can't open a large suitcase. No child save windows , and the children bed was right beside the window. Costumer service very poorly, only one person at the reception was speaking descent English. All the rest of the employee were struggling with everything. Breakfast the same every day, and if you want a herbal tea the first thing that they are saying is " extra money" for a tea bag that they actually don't know how to tell you what it is , or what you actually are asking for. We booked for half board, after the first night when they provided a set menu, without even presenting it to us, they told us that the kitchen is closed in the evening because of the Ramadan. No other explanations, not offering an alternative neither a refund. We booked it in January, through On the Beach, our mistake not to do more research. It will never happen again.

The hotel is highly recommended!It is in top location and offers everything: Great restaurant with a magnificent view of the sea, a small spa area with hammam, pool and Jacuzzi with massage treatments- to relax at the end of a busy day , in 5 walking minutes is a tram stop - from there you can reach in all possible directions. This railway runs directly along all the sights in the centre of Istanbul. Very gutrs transport network, very good connections overall by metro/ship/bus and train [Istanbul Card necessary - which was purchased by the hotel staff. My special thanks go to the staff, especially we thank the restaurant boss at the hotel for his kind manner, He provided good entertainment on some nights where a singer played on his guitar and sang wonderful songs in different languages🙏They were so warm, wit made us feel so at home and like a family. We arrived 3 women and a 6-year-old child. Everyone was so helpful and accommodating. If I travel to Istanbul again, I will definitely book this hotel again!

Overall, the hotel was good — conveniently located near all the places I wanted to visit. Since we spent most of our time exploring, we didn’t stay in the hotel much, but the experience we did have was lovely. All the staff were very friendly and welcoming to me and my mum. The real highlight of our stay was the restaurant on the 6th floor. Ayub and Hassan were absolutely wonderful hosts — they made us feel so comfortable and genuinely cared for. Every evening, they took the time to chat with us, even playing music from our home country, which was such a thoughtful touch. The food was delicious, full of flavour, and they easily catered to our dietary needs. Ayub and Hassan truly made us feel like family, and we can’t thank them enough for making our stay a 10/10 experience.