Blu Hotel Istanbul

The hotel was nothing like described. The pictures on the booking.com website were completely different to the actual hotel which was also admitted by the manager. The room was tiny. I'm 5ft3inc and my legs were still hanging off the bed! When I was on holiday, trying to get hold of the manager took hours and on my first day there I kept getting told he will be in soon so to wait. I wasted over 4 hours of my day sitting in the room instead of enjoying my city break, only to find out the manager was in the office the whole time. He was so rude and told me to look for another hotel! I was only there for 2 nights and he had already wasted so much of my time and yet had the nerve to ask me to waste time looking for another hotel. The bathroom had no shower door and was tiny so by the end of my shower the whole bathroom was flooded and the water was upto my ankles! The manager also said he will put the new pictures up online in 2 days and that was 2 weeks ago. This still hasn't been done. We had to wait hours for an iron! We were also told when we got there that we had not paid and had to pay again! We had already paid in full!!!! Please do not stay here!

This is a poky little place. Hard to find. Hard to access. Tiny rooms. Really a bunch of rooms attached to a mediocre restaurant. The entrance is at the back of the restaurant. Need to carry your bags up a flight of stairs before you can access the lobby or the elevator. The towel in my room was dirty, and the toilet paper was nearly gone. Junk in the he trash can, uncleaned. The lobby folks (who are very nice) are uncoordinated with the restaurant folks, so breakfast timings are off. Shower leaked. I am not sure the sheets had been changed -- certainly didn't smell fresh. Very disappointed. The location was the only redeeming factor.

Great Hotel, run by a family who are absolute professionals and most of them speak very good English. The room was super clean with a modern bathroom and it's also near everything. Sultanahmet neighborhood is about 15 min walk , and you are also near the tram station. They also have a good restaurant downstairs which serves delicious food and decent wines.I would definitely go back here , they made us feel at home and welcome.