I recently stayed at this hotel and while the customer service was genuinely good, I unfortunately cannot say the same about the overall experience. The staff were polite, helpful, and did their best to assist throughout my stay — which I truly appreciated.
However, I was quite disappointed with other aspects, particularly the breakfast, which was well below expectations in terms of both quality and variety. It felt like an afterthought rather than a part of the hospitality experience.
Although the service was a positive point, I personally would not choose to stay here again, nor would I recommend it to others. There are other options available that provide a better balance between service and overall experience.