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Reviews from Guests

3.0/5

tripadvisor

37

Reviews

from real guests

178daniic

1

/

5

DO NOT GO HERE - THE HOTEL STAFF COORDINATED THEFT OF EURO FROM MY ROOM AS I GOT BREAKFAST. There are no safes and on 3 occasions they deactivated my room key so I could not access my room. I hardly left my room so it was the only time they could search my things. I needed to pay the dentist cash so had no choice but to hold it. the aircon doesnt work either. IM DISGUSTED. Almost 4000 euro gone.

S77361

2

/

5

I’m going to the spa at the Sapka Hotel for the 4th time. I didn’t have any problems with my first 3 trips and I was overall satisfied. Only the first 1. And I didn’t like to see the spa receptionist warn me at 2 a.m. despite speaking out loud while I was on the phone. The spa manager was very caring and caring when I first went. But when I went for the fourth time, I didn’t really appreciate the spa manager’s insistence and unnecessary insistence that you could buy online from here and from us, and I told him. It’s also important that I’m surprised and surprised that even though I’ve had a welcome drink of soda every time, the last time I went to the spa, the manager said you can have a hot drink for a fee. I wanted to get into the bathroom after I got out of the sauna and then I said that someone else was ahead of me, who gave me their order, and we could even go into the bathroom together. I think the person who gave me the order left without entering the hammam. The manager told me if you saw that person and I didn’t see him. I talked to me like I was wrong and I told him that this kind of conversation was wrong and wrong. As a result, I do not recommend that a property manager should care about customer satisfaction as a good customer. Dear sports manager, you should note that people who come there are all customers, not your staff. I will never go again.

E6279ITtonyl

1

/

5

I booked a master bed room i got three beds i asked this to be fixed they said there is no rooms left, then they kept one bed and shoved the 2 other beds together, bad minibar i had to unplug the tv i was always turning on automatically, the worst breakfast ever ... don't recommend this place for anyone.

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