Charm Hotel

“King-suite” apartment in the basement, no view on the outside for 550 euros the four days is very expensive. The sound of the nightclub in front of the hotel which does not stop until 4:00 am. The infernal sound of the ventilations in the bathrooms. The attitude of the hotel manager who did not take our complaints seriously

Hypocritical and dishonest Pension not the best rooms and services in addition to misleading us I extended my stay at their house nothing was accommodated or offered in addition to making us believe that coffee and water tea was included never had a bottle of water if not asked and the final I had developed a superb chemistry with the staff and the boss to finally this evening mm before my Check-out we talked as if nothing happened this morning at 4;45 before my check in the night clerk returns me a bill of consumption of tea and coffee water while the boss talked to me without telling me about this famous bill because clearly she does not have the face to say it to my face because she prepared a very nice bill very salty if I knew it was paying I would never have consumed the stocking even the clerk was not easy to share me this news he told me that he himself was not aware of anything he is only passing the message of Mrs NECELA (I would have bought by my own means better and better Award) the services are minimal you feel obliged to ask for soap paper water towel there is always a lack in the rooms (rooms three 3 people a roll of paper a shampoo a shower gel two revitalizing a queen bed a disposable sandal) I had problems with the air conditioning 6 nights in a row it sent water and ice to the second room I rented I could never have a full night because it was noisy and surprising imagine you sleep and you receive water and ice on you in addition to a shrill noise I felt bad every time to share it without having had a solution or compensation I had the shower broken in the second room I had to wait the next day the cleaning is not regular it is on demand and the two days if you miss the request you will have neither cleaning nor new towel nor soap nor anything basically young let's not talk a small plate for two or three people entk apart from the location do not get misled by positive reviews I stayed at this Inn for 10 jrs more! I am disappointed and disgusted. Ps I was asked if I wrote a nice review in fact I had written one with a very nice Rating that is wrong unfortunately and that I had just stayed the mistake not to make ever write a review before your stay is over finally the boss went looking if I had actually written a review in front of my eyes on his phone I was uneasy and I found it unprofessional but again because of my mistake I paid cash so that I would not be charged ridiculous conversion rates as I already did for the beginning of my stay. Because I have no traceability on the rest of my stay in total 10 days for this mediocre Pension.

Would not recommend staying here. Although it is a good location the hotel room is dirty and is not cleaned unless you ask at reception for it to be cleaned. The windows are dirty and the bathroom is not the best either. Decor is very outdated with broken furniture. The only thing we really appreciated was the person who made breakfast and bought it to our room. He was very helpful and friendly.