Comfort Elite Hotel Sultanahmet

AVOID AVOID AVOID!!!!!!!!!!! Disgusting and degrading behaviour from one of the staff members. We were initially invited in by his colleague who was polite and gave us proper information about massages. The same colleague later asked why we were leaving, and we calmly explained that the other staff member had been rude and given inconsistent quotes. At that point, the other staff member came outside shouting and acting in a completely aggressive and unacceptable manner, causing a scene in front of everyone. We told him to fix his attitude and learn how to speak with respect, as this is no way for a staff member to behave towards customers. Even his own colleague had to tell him to go back inside because of how unprofessional and out of control he was being. We later asked for his name and he refused to give it. Older man in his late 50s with glasses and a receding hairline — cannot be missed. Completely unacceptable behaviour. Avoiddddd

Offered 90 min hammam by 'the owner' to include 60min massage and 15 min exfoliation. 15 min massage plus 5 min exfoliation. Not given opportunity to put swimming costume on in a very seedy establishment. It really was too good to be true for 30 euros.

I booked for a hammam, massage and sauna. Unfortunately very poor experience poorly received, bad massage, no scrub wash just with soap and shampoo no scrub for the spa really to avoid. very unpleasant staff do not speak English very difficult to make yourself understood