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Reviews from Guests

3.0/5

tripadvisor

289

Reviews

from real guests

N6342HFmariaa

1

/

5

The worst hotel, the pictures are fake, they are surely 20-year-old pictures they show in the advertisement, the hotel is falling apart, I have never been to anything dirtier than this hotel, we didn't get any blankets, we had to sleep on small cushion pillows, the towels were washed out, gray, smelled of damp and were not changed, we had to wait 4 days to get new towels and sheets, which we then had to go and pick up from their storage and change the sheets ourselves, they should write in their advertisement to bring your own towels, sheets, blanket, and pillows because they don't have them, the little pillow we had was stained with blood and the mattress was damp and damaged. The walls were covered in black mold, cracks in the doors, the lamps didn't work, it was dark in the bathroom, no small night lamps, the TV didn't work, the terrace was a joke, rust damaged the furniture, tables, and chairs were covered in bird droppings, pure chaos, chairs thrown everywhere, sun chairs piled up with mold and rust, old dirty pillows thrown on the terrace floor, like they were supposed to have a jacuzzi, well, you could say it was a cat and a bird living there, it's impossible to explain how dirty and unhygienic it was and no one cares about cleaning, the hallways to the rooms were dark, the elevator only had 2 small lights on, very dark elevator hall, the carpets omg I don't understand why they had them there, they should have been red carpets but they were black with dirt, the floor in the room was a mess of dirt, we had to run and buy cleaning agents to clean the room and dust the room. If you have children, you should absolutely not go to this hotel because of the mold. We came home very sick, every day we woke up with headaches and breathing difficulties. Never again this hotel, there are other cheap hotels in this area, this was not worth the cheap sum we paid because there are other cheap and clean hotels in this area, so I advise against going to this hotel. The staff doesn't care about their guests at all, and again, there is nothing dirtier than this hotel. It looks like it's after World War II, bombs have hit there, especially that terrace that you are tricked by in the pictures, it is chaos.

sabinarosem

1

/

5

Once we arrived to this place wasn’t true to pictures and reviews when we arrived the first red flag was the reception very rude but it was 10 pm so I understand probably tired but definitely not professional at all when he gave us our key card only gave us 1 usually gives 2 in every hotel but our room was on the first floor the room was definitely not how it looked on pictures room is crowded small no room to open a suitcase bathroom was filled with mould light no bulbs weren’t working bed was covered in stains tv wasn’t working the remote had no battery’s in we were curious if we still had a hot tub and sunbeds up on the terrace but we were scammed as we walked up them stairs we knew no water in the hot tub no sunbeds we were disappointed we paid for breakfast for 5 days and wasn’t served anything at all we seen the kitchen was empty and looked abandoned very disappointed in this you should update pictures before people come and stay for a holiday

RashellRashell

1

/

5

It's the worst hotel I've ever seen. When checking into the Standard room, there was no room for one: towels at all, blankets at all, TV remote, half of the light bulbs. There was a defunct fridge, dirty windows, dirty floors, a mattress on a sideless tramper that was crawling off that sidewalk. It's impossible to read in the room at night because of the darkness. They promised to screw the light bulbs, but they didn't. They refused to fix the fridge. Hairdryer is barely alive. Why would a TV be on if it had no remote, it was impossible to turn it on. Of the two rolls of toilet paper, I hung one on the holder, a staff member came in and took it off and stuffed it in the toilet, it swelled up, I had to pull it out with my hands. I don't understand why they did it. Does he hate me for something seeing for the first time in his life or what was that? For asking for a towel? A towel was brought on request, one. The blanket came, but no blanket. Thanks to the experience of travelling with the Russian Railways, adjusted. Breakfasts without choice, bringing on a plate one egg, two slices of cucumber and two slices of tomato, a couple of olives and olives. The rest contains milk and I don't use it. I'm sorry I paid for breakfasts like this. Even the bread they serve manages to serve old, dried. There's no rooftop cafe, it's open, but there's a construction garbage storage facility, not even a good photograph. There's a wi-fi, but it's weak, it's impossible to work connecting remotely, so I had to use roaming. Employees are some very strange or under something, making tactile contacts, extremely unpleasant.

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3 Available Room Types

DOUBLE ECONOMY
DOUBLE ECONOMY
DOUBLE ECONOMY
DOUBLE ECONOMY
DOUBLE ECONOMY
DOUBLE ECONOMY

DOUBLE ECONOMY

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15 Square Meter

DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD

DOUBLE STANDARD

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17 Square Meter

SINGLE STANDARD
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SINGLE STANDARD

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Free Wifi