Ottopera Hotel - Boutique Class

If you're a bad hotel, and the owner of the hotel is a bad guy, because I just told him I've called for an hour. I've told him this is wrong. I've got a bad hotel, and I've got a bad house, and I've got a bad house, and I've got a bad house, and I've got a bad house, and I've got a bad house, and I've got a bad house.

Wonderful experience for us in istanbul..since 6 years we come to istanbul and its great pleasure to stay here everytime..very friendly and family athmosfere..l always recommend it to my friends and everyone..they help you for whatever you need to do in istanbul..we love it..thank you for everything...see you next time.

descriptions of OTTOPERA hotel on bookingdotcom IS NOT accurate, was plain deceit. Important things: Smoking by staff right at entrance door all Day and night non stop and smoke goes all over reception and up to second floor rooms where I was. I could not open windows above entrance all week because reception guy was there smoking non stop, what we call in America: “a chain smoker walking ashtray”. Cleanliness was lacking, it was horribly filthy in fact. my suite was not clean, bed was not made they just left a folded blanket (allegedly clean) and a pillow on the bed. The floors were filthy, the bathroom was also not clean. Booking said free toiletries, there was non only a tiny packaged round soap. Also said suite has air conditioning - this is preset to run for 5 minutes and it auto shuts. So the heat will wake you up every hour in the night due to heat in room, sweating and overheated from hot summer Istanbul nights. The Tiny single packages of coffee and tea left on a top bulky for room size dresser are only complimentary for the first night. They don’t even offer them after that, I bought them at the corner grocery store. No guests or visitors allowed but what bothered me is you are told via message after you have already booked, it should be disclosed prior to booking non refundable rooms. Reception guy and other staff in the hotel smoke at entrance and in reception area, night reception guy confronted me and was very rude and upset because I placed my complaints of his smoking below me and smoke rises up straight in my room, so he would smoke even MORE in retaliation and hotel owners don’t care because you have already paid in advance. Also all these rules should be specified in advance on bookingdotcom I recommend that you do not make your reservations on bookingdotcom or this hotel if you want a smoke free room & environment. and if you must do only refundable bookings. I would have canceled after my first night. You do need a smoke free space after a day of exploring Istanbul as 90% of people smoke everywhere.