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Reviews from Guests

2.0/5

tripadvisor

57

Reviews

from real guests

119ozant

1

/

5

We went to the hotel for a business trip. Room cleaning and general cleanliness were mediocre. Breakfast was not bad. They said there was a pool, but it was full of skin flakes and filth. One of the rooms was finished early, and even though we told them two days in advance, they didn't refund the money. They literally robbed us. We do not forgive them. Take my advice, never accept advance payments, you'll be left stranded.

Tour57395013102

1

/

5

uneducated UNPROFESSIONAL Poor Service, room without hot water have asked for on the second day of our arrival for the remaining 5 days nothing was done. The Spa Has A Welcoming From ANIMALS Have Customer Processing Nothing Short Of Escorts Treat Girls Like They Are Less Important Than Men, We Reserved Twice In Both Times The Lady Was 0 Professional INCOMPETENT AND RUDE CAFONA, I STRONGLY ADVISE

A300UE_

1

/

5

Not recommended!!! No wifi, they promise to fix it 5 times a day, but it never happened! It's like a post-war room, all shrouded, blowing really hard from a closed window, had to pawn it with pillows! The room is cleaned whenever they want, have the sign cleaned up, leave in the morning all day, come back at 10pm, no one came into the room. At the reception they can't answer the question why this happened, in general no one ever took him out. Meals at breakfast every day are overused scramble and toilet paper sausages, breakfast sucks. Hearing is terrible. They don't speak Russian.

Facilities Details

Free Wifi

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Facilities Details

Internet Access in public areas

Free Wifi