Sudan Palas - Guest House

I have recently visited Alacati with my friends for six days of holiday. We based our hotel choice on very good reviews that we read about the Sudan Palas. Indeed the first impression of the place was positive - beautiful garden, spacious bedroom, clean shower room, all kept in basic, but charming style (however pictures slightly beautifying the reality). The hotel is placed 5 km from the nearest beach, what is really not a problem as there is a regular minibus that may take you there in few minutes. Our room was cleaned daily, we were provided with fresh towels every day, and every morning we were served breakfast in the garden. However the customer service itself was quite disappointing - except a general greeting when we have arrived, and polite manner of serving the breakfast in the morning, we did not feel much taken care of. I found it a bit weird, especially that it was the end of the season, and except our little group, there was not many other guests staying over the week. I wouldn't be really bothered that much by all this but... At the end of our stay, and to our surprise, we were presented with the bill for the 'extras' that we had with our daily breakfast (e.g. orange juice, scrambled eggs were considered 'extras'). Strange, as we were never told what the 'extras' actually are, how much do they cost (there was no menu with the prices and meal options on the dining tables, or in the guest rooms), and that they are not included in basic breakfast that was covered by the room price. On top of that the prices (that we have seen for the first time) were as high as the dinner meal in the regular restaurant in town (more of the price range of the lamb steak than scrambled eggs). Recently there was a similar feedback left by other guests who mentioned exactly the same issue. To conclude - nice place, but there is a stiff competition from many gorgeous hotels in Alacati, which I'm sure serve amazing breakfasts as well...and are also able to create a welcoming and relaxing atmosphere for its customers, without any unexpected surprises spoiling their stay.

Welcoming, charming and the best breakfast you'll find. I highly recommend you book a room here for a stay. It's full of charm and personality, and the staff is welcoming and helpful. You live close to the city center, but not in the middle of all the traffic and noise. For a real feel of Alacati, turkish hospitality and a genuine and unique feel, stay here.

A truly beautiful and charming place to stay in Alacati. Everything about this guesthouse was great. The rooms were clean and decorated beautifully, friendly staff, great location and the garden, where we were served breakfast was magical. Leyla the hostess went above and beyond. She was lovely and made you feel right at home, she organised our travel to and from the airport and recommended places to visit. We even had a private dinner in the garden. A place we will always remember and will be recommending to all our friends!