Carpe Diem Claros Resort & Spa Hotel

Unfortunately, the negative points first: The rooms are very outdated and urgently need to be renovated. There was mold in the bathroom. The minibar contained nothing but water – in my opinion, not appropriate for a 5-star hotel with an all-inclusive concept. It was also very disappointing that the hammam and sauna cost extra, even though it is a 5-star all-inclusive hotel. The coffee from the machines is prepared with instant coffee and did not taste good. The selection of teas was also very limited. Positive: 🏖️ Beach and sea: 10/10 🍽️ Food: 8/10 – not an extreme amount of variety, but very delicious. 🎭 Evening shows: 8/10 – overall good. 🚐 Shuttle service: 9/10 – the transfer with shuttle buses and electric vehicles was very practical and well organized. Conclusion: The location, the beach, the sea, and the food were really good. For a 5-star all-inclusive hotel, however, there is a clear need for improvement regarding the rooms, the minibar, and the paid wellness offers.

The rooms are nice, clean, and comfortable. I liked the restaurant's hygiene and the food. The desserts used to be much better. The pools are very good, very clean, and of high quality. The sea was clean and clear. 5 minutes to the hotel. We like our visit.

The hotel is more like a four-star. The impression was ruined after food poisoning.