Orka City Hotel

Arrived for 2 Night stay, checked in after late flight at 12.30am and straight to bed. Bed quite hard, needs new mattress andca single duvet on a kingsize bed. Noise from outside kept us awake, talking outside, persistent barking dog, all avoidable because the patio doors did not close properly which the Hotel knew because of evidence of previous work being done. Woken early in the morning by amplified music on the adjacent public square so got up and went out to walk and get breakfast. After a walk decided we were tired and needed a nap so headed back for some sleep. My husband decided to run the jacuzzi bath only to find the tap was disconnected from the bath and there was no hot water either. We politely discussed this with reception and said we were checking out in the morning but I think the fair solution was to refund the upgrade price between a standard room and the jacuzzi room because the Jacuzzi was inoperable. The receptionist said the Manager was not there and we should discuss again at checkout. At checkout the morning receptionist knew nothing about our issue. I asked him to contact the manager and explain our situation. The Manager refused the partial refund, said we should have reported it on arrival (difficult given our late arrival time) and we were due nothing. The receptionist i felt sorry for because he just doesnt have the authority to help guests when a problem occurs. Seriously unimpressed, problems can happen but the Orka management were absent, unable to listen or react which i am surprised about because Orka has a good name in the area. Despite being in a great central location it appears unloved, unmanned, unmanaged and lacks any form of quality guest experience.

Stayed for two nights prior to boarding a gulet for a week long cruise along the coast so chose the Orka for it's excellent location right on the harbour. Our room was a large sea facing with a great view of the harbour and plenty of storage. The room and hotel was clean and the bed comfortable. We found the staff to be friendly and very helpful. The hotel is perfectly located for going out and about in Fethiye with ease both walking and using the taxi rank right outside the hotel. A little noise overnight in keeping with the harbourside location but nothing that disturbed us. Four stars given rather than five due to the poor lighting in the bathroom but a good experience overall and would stay there again.

This was our first time staying at Orca Boutique Hotel. We stayed 5 nights. Everything was perfect. Mr. Fuat took a lot of care of us. Organized tours. We had a great vacation with Mr. Fuat. Our room was very clean and beautiful. Room cleaning was done daily and towels changed. No breakfast, etc. The hotel is already in the city center, and it’s not necessary. There are plenty of places within easy reach. Free parking is available. Orka Boutique Hotel Recommendation for everyone.