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Reviews from Guests

3.0/5

tripadvisor

455

Reviews

from real guests

318oguzhanm

1

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5

My 6-day hotel experience was terrible. The air conditioner in the room isn't working, and the up/down control doesn't work either, so we're all aching; it hits the bed directly. We've taped it in place. Despite our requests, the cleaning was only done with great difficulty. The toilet and bed were full of hair and lint when we first arrived. I'll also include a photo of the stain on the sheet. The guy they put in charge as operations manager is an absolute disgrace. The card didn't open the door for days; we were locked out. Breakfast was mediocre. The only good things about the hotel are the balcony view and the beach. They said there would be complimentary ice cream between 3 PM and 5 PM, but that guy they call the operations manager dropped an ice cream cone and tried to put it back in. If we hadn't seen it, we would have eaten it like that. And they said a portion of ice cream is two scoops, but they gave it to us like we were 10 years old, and then, without any shame, they tried to give us the ice cream in a cone that was less than two teaspoons. Nobody cares about a business that doesn't deserve the money it's getting. I definitely do not recommend it. I'm a frequent traveler and have stayed in countless hotels, but I've never encountered such a mediocre place.

952emint

1

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5

My wife and I planned an 8-day spontaneous cultural and marine wellness tour from Ankara, starting in Çanakkale and ending in Fethiye. So we checked out where we stayed. That’s how we chose this hotel because we’re going to tour all the coves for Marmaris and spend time there. It’s a good idea to use this diktat when you read my review. . We walked into the hotel around 12 a.m. and we liked the location and decided to stay and we dropped our bags out of the car and went back to the front desk.I think the front desk person at this hotel is also the manager and possibly the owner. Why? We said we'd go to the front desk and stay for two nights and want to check in. The person at the front desk was very quick, with no face to face, to “do it through the hotel’s internet page or tours.” My wife asked a question or two in a row, and when the respirator looked at our empty face and replied, "Doesn't you listen to us?" Answer "yes" .After this dialogue, we immediately booked our Ets tour in the lobby and went back to the front desk, completed the process, and extended our ID. And surprises. " You can leave your bags at the hotel check-in time, at two o'clock, and we can make your entry at two o'clock," he said. It’s technically and legally accurate. The problem is" two people parking in front of the hotel, entering the hotel with their bags, talking with their bags in hand to the front desk. If rooms are available at the Belliki hotel at that time, they want to check in immediately. It’s already hotel room breakfast. Neither do we have a chance or demand to enter early and take advantage of any of the hotel''s amenities. For the first time ever, I heard you say, "Come at 2:00" without saying anything at a hotel, without telling. When we arrived early at other hotels, we waited for check-in, but all explained why they were waiting for the customer, but they didn’t have to, so we could sit down and have tea, and more. They’re telling them that they’re trying to help their tired customers somehow. The only explanation for the attitude of a front desk worker like this is, "You said the opposite to me at the entrance, look, I'll wait for you until 2:00." We then packed the bags there and went out right away and called for an ETS tour cancellation. Because we thought we could cancel in minutes when the booking was made.But we knew that there was no point when we did it through ets, not from the hotel’s own page.We were able to return our request to cancel for minutes in 2.5 hours and blaming us. That means we won’t have an Ets tour in our lives from now on. I say the hotel's response to Ets was just a lie, saying, "The room was not available at the time, we said they should wait until the room was clear and ready," and they know if the person who works at the hotel's front desk and also takes into account what the hotel's person who I think is the "boss" says. While we were checking out the more hotel, people from the hotel loaded their suitcase and left. If the hotel is authorized to read this article, review the camera footage at that time to see if the hotel already has a room, or how many hours it will take for a room that is ready for Newbie customers when they leave. The hotel''s location is very good beachfront and has its own beach. The room breakfast doesn’t match what a hotel promises with an “outdoor buffet.” I shared the picture. They just landed for breakfast, they put something called a junkie, there was something like at least a week’s stew, whole wheat, or a toast like that, bread slices I think came out of a deep freezer and the ice still wasn’t dissolved. I think there were 2-3 of the restaurant employees already trying not to look much around. They pay for the hotel''s proximity to the sea and the beautiful sea. Then tell us, stay in this quality hotel at half-priced instead, and the hotel already caters to the beach, pays £250, and uses the beach and sea. This hotel doesn’t have an authority except for the front desk.

sebe160780

5

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5

Vacation by water in an amazing location. Location Icemeler edge of the sea, scenery, sea cleaning legend, very comfortable, neat hotel, friendly helpful staff, very good spa, delicious food, beach legend, I really wanted to stay, I'm happy to experience🙏 Recommendation 🙏

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi