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Reviews from Guests

3.0/5

tripadvisor

557

Reviews

from real guests

ianmason14

5

/

5

This hotel is now closed. It has been taken over by a lovely family new name is Ventum Apart. They do not offer all inclusive but just B&B. We found this out by accident when we arrived on 05/07/2019 to book into our all inclusive holiday at Club Dena! Just waiting now to see where/if we are going to be put in another hotel for the remainder of our holiday. Ventum Apart staff have been great gave us rooms (we had to pay) but they could of turned us away at 4am. I would recommend Ventum Apart and rate the room, pool and staff 5*! My rating is for Ventum Apart not club dena.

Oaten2015

1

/

5

I wouldn’t even give this hotel a rating, it’s beyond terrible... have complained and will continue to take it further... here’s my reply from the hotel.... what an absolute joke... we ate out every single day, kids could not use the pool, electric and water cut off for 24 hours. There reply Food was great, pool cleaned every day, hotel cleaned to good standards, rooms 1x a day bedding changed every three days...... staff fighting... this hotel should not be open.... the rep would not help, infact his advise was if you get ill use our doctor here as it’s cheaper..

markjamie1

1

/

5

Absolutely horrible food was disgusting rooms were filthy and as for the pools holes in drainage which my mother slipped down on the first day. Staff were unhelpful and rude for example not even a hello and walking round casually spitting on the floor. One bonus the surrounding area was brilliant and will be coming back just not to club dena

Facilities Details

Free Wifi

1 Available Room Types

APARTMENT ONE BEDROOM
APARTMENT ONE BEDROOM
APARTMENT ONE BEDROOM
APARTMENT ONE BEDROOM
APARTMENT ONE BEDROOM

APARTMENT ONE BEDROOM

Facilities Details

Internet Access in public areas

Free Wifi