Elegance Hotels International Marmaris

Vacation at the Elegance Hotel Marmaris in Turkey We had a very warm welcome at the reception very late at night. A sandwich, a drink, and a piece of fruit were offered to us upon our arrival. We stayed in room 409, very beautiful panoramic view of the port of Marmaris. The next day, we were received by the Corendon manager for the information meeting. You exit the hotel to your left, then to the right, you have a bus stop to get to the center of the city of Marmaris, many shops and boats are present for the various sea trips. The price is 1 euro per person for a one-way trip. You also have the option of walking along the beach and getting there on foot. The proposed trips are by boat, you can also go to RHODES, for a price of 75 euros with the hotel, 65 euros outside. You are also offered a sea trip to observe the turtles, for a rate between 30 and 55 euros. The hotel is very well located, very beautiful beach, too many smokers. It would have been preferable to separate the smokers from the non-smokers on each side. The staff is smiling, very friendly, very professional. We warmly thank Séna, the activity leader, for her support throughout our stay. We benefited from assistance, we thank the people who accompanied us. The only downside in this hotel is the catering, without a terrace, one cannot dine outside. It’s a shame. Sometimes you have to wait for a table. We regretted the lack of choice and the repetitive nature of the cuisine offered, a big disappointment. There is an à la carte restaurant, it is not included in the all-inclusive, it was empty. To conclude, although this establishment is superb and very well located, the catering service deserves to be rethought and improved.

Amazing hotel.. lovely restaurant and food. Great swimming pools, one no music but nice waterfall, the other with loud music and some activities. Pontoon out to sea with cushions and music playing was really nice as the beach isn’t great in Marmaris. Not really a beach at all. Hotel is great location to walk left to quieter area and right along the promenade to the marina with shops and great restaurants, loads of boat trips etc..

We came back again to Elegance Hotel because it used to have a truly international atmosphere. Unfortunately, this has changed completely. During our recent stay, the hotel feels overwhelmingly dominated by russian guests — certainly more than 50%, although we cannot know the exact percentage. What has changed most noticeably is the music. Russian songs are now played repeatedly throughout the day, including during relaxing mornings by the beach. Songs such as “Matушка Земля” are particularly uncomfortable and inappropriate in an international hotel and, in my opinion, present—playing a highly nationalistic russian song loudly can reasonably be perceived as disrespectful or provocative can be upsetting not only for Ukrainians but for guests of many nationalities. We raised this concern with the DJ, reception, and Guest Relations. We have still received no proper feedback or indication that anything will be changed. Instead, the response we received focused mainly on explaining how many russians guests are staying at the hotel, which unfortunately gives us the impression that nothing will change. We have absolutely no issue with guests of any nationality. However, when staying at an international hotel in another country, we expect an international atmosphere. This is very disappointing, especially because we remember Elegance as a much more international hotel. We sincerely hope management will take this feedback seriously and restore the international atmosphere that made us want to return.