Mirage World

Upon our arrival, the receptionist with curly hair, whom I later found out was named Aisha, immediately asked us for a tip. Rather than offering an official room upgrade, she made it clear that paying her personally would result in us receiving a better room. Throughout the interaction, she was rude, unprofessional, and spoke to guests in a disrespectful manner. When I asked if I could see the room before deciding, she refused. Instead, she told me that unless I paid, we would be given a small, low-quality room. Because I was traveling with my family, I chose to pay instead of arguing, as I felt pressured by the situation and wanted to avoid any unnecessary conflict.

really great hotel lots of big pools so people aren’t cramped had hreat night time entertain for kids and adults fun activities to do throughout the day and great staff

Good hotel amazing staff best entertainment team thank you very much Alex and Mario we will came back to see you