Oylum Park

The hotel where we took our students, and where the British have privileges. The hotel management was terrible. They displayed an attitude that begrudged the students even a single night off. Everyone who came by introduced themselves as the principal and kept telling the children to be quiet or they would have to get them out of the pool. Finally, another person came and said, "I'm the manager," and told the children that the pool was off-limits. We had a serious argument. It almost turned physical. Afterwards, the friend who organized the tour came with his wife, mediated, and apologized. Although our students generally don't cause problems, this attitude left me with a disgusted feeling. The staff were excellent. I would especially like to thank the gentleman working as a security guard and Ali the lifeguard.

Booked with love holidays and this hotel is closed down absolutle shocking that you can still book it to be honest, put a dampener on the start of the holidays but we found a lovely little gem casa blanca right on the sea front would highly recommend. They tried to put us in munamar beach too big and over crowded and not the hotel that I had booked. Will be getting in contact with love holidays and I think it's shocking you can still book a hotel that isn't operating at all.

We’re booked into munamar park hotel, however this hotel is not open and is a facility for staff only currently. We were moved to munamar beach hotel its sister hotel couple hundred meters from the entrance, even then shuttle driver was confused as to why it wasn’t open. The first night the WiFi didn’t work as a young adult on his first night abroad I couldn’t phone home to inform my parents of my safe arvival which was very distressing. The elevator was barely operational the staff member who showed us to our room took 10 minutes to operate it and we have avoided it like the plague for the rest of the trip.One we got to the room its was unclean cold and unimpressive. The room was small ill-equipped, and out dated. The air con would only heat the room so pretty much useless. Food was hit and miss at best, nothing Labled not allergy warnings. Pools were cold and dirty. There was little to no options when it came to drinks, half of the spirits aren’t on the all inclusive deal, I was more than willing to pay for branded drinks I recognised but was told no due to the fact they only have local spirits and nothing else. Out of season there is no entertainment however we expected this and planned accordingly. Some cleaners went above and beyond to ensure the comfort and cleanliness of our room, however most cleaners would only clean service messes and would leave the ash tray and bins full, towels and sheets are only changed every 3 days, we constantly had to request toilet paper and would reuse towels from showers and pools for 3 days and on the last few days they weren’t changed at all. During the night, the locals drive past with incredibly loud cars, as a car lover it’s enjoyable during the day however at night time it can be hard to sleep due to the single glazing on the balcony was no where near enough. On a lighter note, Staff couldn’t be more friendly. They went above and beyond what i had thought was possible. They ordered us a taxi, guided us abound the town and told us the places that were worth visiting. The view from the balcony was incredible, could stare at the mountains for hours and would not be board. All in all terrible holiday would not come again even if it was free. Would try belek or somewhere around Antalya.