Villa Ozalp

Arrived in the middle of a storm. We where diverted to Ankara and had to wait 3 hours at the airport but Sun Express were brilliant and looked after us by giving us food and drinks. L We eventually boarded our plane to Dalaman and arrived at Ozlap apartments about 9 hours later. We were met by Farouk, who had been waiting for our arrival all night. We had booked a 1 bed apartment but he gave us an apartment for 6 people. It was so big and comfortable and s much more than we expected. The location is perfect as it's only a few minutes into town and everyone is so helpful and friendly. We love Dalyan but Farouk and his family made it extra special. We are planning to return next year ? look forward to seeing you all again. See you soon Alan & Lin Parson xxxkl

Unfortunately this is the worst hotel we've ever stayed in. The rooms are shocking, exposed sockets, mould, pictures cover issues with mould. The kitchen utensils are filthy, the curtains have holes in them, the cooker is on top of the fridge. The mattress had a massive hole in it with springs exposed, it was covered in stains and smelt bad. My partner was asked to carry the mattress down three flights of stairs and return to a stireroom, then get another old mattress and carry back up unaided. The apartment smelt of smoke, the air conditioning hardly worked and there was no air con in the bedroom. Broken tiles around the pool that a child fell in to, slippery steps everywhere. A teenager went flying and smacked his back on the staircase. The door to the bathroom was 5ft high! There was a window less than a foot from the bed and no safety lock, any child could fall from this three storey apartment, its an accident waiting to happen. The main pool was green when we arrived, it resembled a swamp. The shower wouldn't attac to the wall but was rectified. Cleaning happened once whilst we were there, rooms not cleaned or bins emptied only towels replaced. I would never stay here again! The saving grace to this hotel is that the bar/restaurant area was run by a lovely couple who rented the area from the owners. The bar was clean and the food was very good. They were brilliant and if the hotel was run solely by them I believe it would be vastly improved. I believe the owners don't see any issues with the accommodation. This hotel has alot of potential but needs so many issues dealt with.

Possibly the worst place I have ever stayed in. Booked a 2 bed apartment, we arrived late evening so we were tired, didn’t have a proper look. Next morning the reality set in. Please see the photos attached!!! Let’s just say not as described and very old run down and broken 😡. We asked to be moved, the owner said “WHY”we replied it’s awful. They showed us 2 more apartments, the second was better but still awful. We couldn’t afford to go elsewhere so had to suck it up. Rusty fridge shelf, broken off freezer door, holes in the curtains, difficult to unlock front door, old broken patio furniture, odd chipped crockery, 1/4 of the toaster working (and dirty)couldn’t work the stove, had to ask for a kettle, shower door hanging off, shower support not working so had to hold the shower, chairs & sofas stained and had burn marks in the upholstery. To name a few. Very sad indeed 😭😭