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Reviews from Guests

4.0/5

tripadvisor

295

Reviews

from real guests

367janes

1

/

5

Stayed at the Vento a few times 5 years ago and had a great time in a great hotel, with fantastic staff. This time our experience was disappointing to say the least!. It was quite clear that not one penny, or Lira had been spent on this place during those 5 years..... Here goes..... *Staff have very limited English - only a problem if you're trying to communicate a request or problem, which we did! *On arrival advised that our room wasn't ready and we would have to stay in a twin room until our double room could be prepared the following day. (thought this odd given that our flight had been significantly delayed and we arrived a day late, also the hotel wasn't busy) *Breakfast very sparse and limited with no hot items at all during our stay, if you wanted toasted bread you had to ask for the toaster to be plugged in as the socket was being used for something else. (Incidentally I do love traditional Turkish breakfasts but what was out was very limited in quantity) *If you want your room cleaning you have to give your key into reception, we only discovered this after we asked for fresh towels as we had been sharing the same 1 towel for 3 days! We left our key and asked for the room to be cleaned and fresh towels put in our room, on return that day we discovered that the room had had a basic clean but the one dirty towel had been left and no fresh ones in its place. Husband complained and was told - Maids have gone home. We later discovered that the maids had put our toothbrushes in the tumbler in the bathroom - not a problem until my husband discovered that said tumbler had been used as an ashtray and was full of ash and cigarette ends!!! Further complaint, again told maids had gone home and would give towels tomorrow.... we finally got clean towels the day before we left. *No seating pads on any of the chairs in both dining area and poolside. *No local beer (effes) behind the bar and no cold bottled water, you had to wait for it to be chilled, sometimes the whole day. *Sunbeds unsuitable for anyone with back problems, we preferred the flat ones as the others were metal with a metal bar right in the middle of your back. *Turkish outdoor daybed/Kosk? left to rack and ruin, no cushions and netting a shambles *No hairdryer in room. Positives were: Pool area and pool itself very clean. Location great. Free Air con Was told on last night that the hotel is going to be refurbished next year

GordanaH2

5

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5

Lovely place, nice food in a relaxing atmosphere with very nice friendly staff would highly recommend. Especially big thank you to manage OZGUR who likes to be in nature its your place There is hotel beach they come and take you back its lovely beach for everyone and everysunday special dj coming and beach party u can join free

Viki0020

5

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5

Its first time in Hisaronu i glad to choice that hotel it was amazing place and close everwhere i like nature and many tree around u can smell fresh air and sleep comfortable night time they clean room everyday and stuff so helpfull exactly manage of hotel mister Ozgur thank you so much! Quality drinks and nice and tasty food Please come and see beauty place Highly recommented!

Facilities Details

Free Wifi

4 Available Room Types

TRIPLE STANDARD
TRIPLE STANDARD
TRIPLE STANDARD
TRIPLE STANDARD
TRIPLE STANDARD
TRIPLE STANDARD
TRIPLE STANDARD
TRIPLE STANDARD
TRIPLE STANDARD

TRIPLE STANDARD

FAMILY ROOM CONNECTING ROOM
FAMILY ROOM CONNECTING ROOM
FAMILY ROOM CONNECTING ROOM
FAMILY ROOM CONNECTING ROOM
FAMILY ROOM CONNECTING ROOM
FAMILY ROOM CONNECTING ROOM
FAMILY ROOM CONNECTING ROOM
FAMILY ROOM CONNECTING ROOM

FAMILY ROOM CONNECTING ROOM

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35 Square Meter

DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD
DOUBLE STANDARD

DOUBLE STANDARD

DOUBLE SINGLE USE STANDARD
DOUBLE SINGLE USE STANDARD
DOUBLE SINGLE USE STANDARD
DOUBLE SINGLE USE STANDARD

DOUBLE SINGLE USE STANDARD

Facilities Details

Internet Access in public areas

Free Wifi