Casa Dell Arte

We stayed one night to break up a long drive down coast - it was a last minute decision to stop. What a pleasant surprise. Well preserved modern decor with amazing art pieces throughout - Nicely appointed waterfront for drinks food and crystal clear calm water. Very nice loungers. Small scale makes it a great place to relax with personalized service - more like a private residence (which apparently it was) than a hotel. Bora, who is also a translator, looked after us and was fantastic.

The hotel is not a place you will dream about after staying there. Everything you touch in the hotel will be additionally included in your bill when you check out: coffee capsules in your room (even with a complimentary sign), bottles of water in your room (also with a complimentary sign), coffee at breakfast (even if you paid for breakfast in advance) - everything, everything, everything will be included in your bill when you check out. Before you think about swimming in the sea, look into the water from the pier - there is a huge amount of various garbage in the sea - you will be able to decide which garbage you prefer to swim in. If you do not smoke - you will not be able to breathe in the hotel - everyone smokes and everywhere - smoke is everywhere - you will feel like in a fog. I do not want to come back here at all.

As mentioned by many, the hotel is definitely a unique and beautiful example of charm and design. The place itself is just marvelous. Located in the small town of Torba, with cristalline waters, it’s only 10min drive from Bodrum Town. Large rooms (we had a sea-view suite), in need of minor upgrade/maintenance but generally comfortable with good stiff mattress. This boutique hotel has HUGE potentials. Unfortunately the management/owners seems to lack the professional background to understand and enhance this: - no gym/fitness area (not even available yoga mats) - no kettle in the room. Forget making yourself a tea. - no restaurant/bar service after 6pm. Forget a cocktail, coffee or any beverage service after sunset. (Isn’t an all day dining a prerogative for 5 stars?). - breakfast is suitable (maybe) only for Turkish as there is nothing else than eggs, few slices of cheese, 2 (TWO) slices of cold cuts, a salad and fresh fruit + some bread and jams. No pastry of any kind. Neither local pastry, nor cakes, nor croissants. No Nutella/chocolate style cream. Coffee quality very low. Only 1 type of fruit juice. In general an offer definitely not suitable a 5 stars hotel (probably not even a 3 stars). - leaving your room at 10am and place the “make my room” sign is useless: in 10 days we never get our room cleaned before 3pm. Even when we directly asked for it. - room cleaning extremely basic: water never refilled, ashtray never emptied and cleaned, coffee pods never refilled, towels missing at times, unswept/mopped floors.(only the 2 times we asked the (kind) manager for cleaning all the above was done properly). - general bar/beach service below standards: forgetting orders, never assist to prepare sun beds/umbrellas. Clearly provided by unprofessional (lazy) staff. l'hôtellerie is not a business for wannabes. Professionalism, passion and expertise are needed to run an hotel/restaurant. Specially a 5 stars boutique one.