Best Season Apart Hotel

We stayed here for 4 nights as a family of 3. We picked a one bedroom apartment, which had a large living room with small kitchen area and sofa bed, a private bathroom and a separate bedroom. The good points: great central location, pleasant (non-English speaking) staff and hot powerful shower. However, it was really difficult to find. There is absolutely no sign outside the building, and the staff didn’t respond to the buzzer. We had to tail-gate someone who happened to be buzzing into the building. Once inside the building there is a small sign on the 3rd floor, which I found AFTER we walked into a private office in the same building with our suitcases. It’s on the 4th floor and the lift wasn’t working. My husband is disabled and struggled with the many flights of stairs several times a day. The mattress was dreadful - really old and you could feel every spring digging into your body. The pillows were heavy, like sand bags, and felt grubby. I wouldn’t stay here again. I would have given it 3 stars though, if it had a decent mattress and a sign outside the building.

Stayed here for 3 nights with my friend! The main reason for our visit was to see chernobyl! The hotel is very difficult to find, there is no clear signage and is three flights up. There is an elevator yet we never saw it working, not that it made any difference to us. Check in was simple enough yet the staff no little to no English. The room was a decent enough size, it did have a funny smell in the bathroom that remained yet we presumed it was the drains. Room was clean enough and there was free WiFi. There is only one pillow each on the bed, with none in the wardrobe like other hotels. The room is only cleaned every three days, and you have to pay for fresh linen/towels if you require more than this. There is a lot of outside noise, I presume it wouldn’t have been as loud with different neighbours! Location is good and there is a lot within walking distance. If you’re not wanting to walk the bolt taxi app is super cheap! Overall, a nice cheap hotel for a city break.

If it were not for the last review about this hotel we would not have found our way into this establishment. If you can find a photo displaying this establishment as it’s the only way you’ll know which building to enter. There is absolutely no signage apart from a tiny notice next to an unsuspecting door which does not even mention the hotel name. We must have spent nearly an hour walking around the this area. I spent £10.40 using my phone which I wasn’t going to do trying to phone them/speaking to Expedia Customer Support. I should expect a refund. When we finally got in this establishment we had to walk to the fourth floor as there was no elevator. It honestly looked like a building site. I was going to mention it at check in but the woman was not friendly at all, not smiling once. They speak very little English so it’s impossible to communicate. I know it’s Ukraine, etc... but some basic communication would have made issues that I’ve raised easier to solve. Our room was a decent size but I cannot praise this establishment anymore. Let’s start with the bathroom. It was terrible. I have never seen so much hair in a hotel bathroom. I tried to clean it up so I could have a bath. I then filled up the bath but as soon as I turned on the jet it filled with a lot more hair which I attempted to drain. I tried one last time but by this time the hot water had ran out. In the end I gave in settling for a cold shower. There wasn’t a power socket next to our bed which made charging my phone awkward. This establishment has WiFi but it is terrible. Others may not depend on WiFi but I find it essential so when a note offers it I expect it to be useable. They only provided us with one pillow each which felt more like a sandbag. At one point we considered booking another hotel when we were awake at 2 a.m. I can honestly say do not book this establishment until they have comprehensively improved it. We left feeling dirty, tired and aching.