Grand Excelsior Hotel Deira

Very bad experience , they make you feel as if you are in India. Bad food , dirty room . Staff have no experience in customer care . Management doesn't care about your complains . ! Do not spend your money their !

Very disappointing stay. The room was extremely dirty and this was honestly one of the worst hotel experiences I have had. I had to call the operator 10 to 15 times and no one answered. When someone finally picked up, I asked for slippers but they were never delivered. The washroom was not clean at all and hygiene was very poor. Overall, a very bad experience. I would not recommend this hotel to anyone.

Room stink and full dirt . Our stay like feeling vomiting for night We will change hotel after stay of one nights , so unbrebal. This no way family holel. No standard No room service. So more Sanjiv