Holiday Inn Luton South M1, Jct 9

Absolutely disgraceful staff always used holiday inn we had a 5 hour journey on motorway we used the car park to charge our car and we asked if we could kindly use the toilets as the wife was pregnant our reply was sorry there not open to the public, will never use holiday inn again just goes to show there really isn't any human beings left in this world.

Nothing to really complain about. Staff were all really helpful. Room was clean and tidy and provided the basic needs. This hotel is more of a place to stay before flying as there isn’t much to do nearby. The only downside was missing breakfast as my flight was really early. Would of been a good idea to have a breakfast bar or some fruit the early travers could take.

This hotel is an asylum hotel..large numbers of young men loitering around the complex..No mention of this when booking .We will seeking a refund from this hotel.Not what i expected having paid a fair amount for business.Avoid this place if you are not getting a discount .The name hotel is very misleading.Holding centre more like which is fine.Just do not charge hotel rates.!!!!!!