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The Pines Hotel
3.0 / 5
10 Marsh Road Airport Hotel luton






Reviews from Guests
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3.0/5
108
Reviews
from real guests
gixermick996
1
/
5
Outdated/ room was freezing cold!! Ok for one night!! I wouldnt stay stay
longer!!!
Work away a lot so i get to stay in loads of places like this! Seems like the owners ow many of these places are happy taking your money but dont renovate very often.
saoirse3421
1
/
5
Recently attended a function here, the staff in general were very nice and friendly with one exception, who may need to update her interpersonal skills URGENTLY, made customers feel like an inconvenience.
Bar staff were inept, customers waiting ages for orders to be completed. Meals running late.
The premises needs urgent refurbishment, carpets dirty and not up to standard. Kitchen needs attention also, although the food itself was delicious when eventually served.
Premises convenient to airport.
Would I stay or visit here again? No way on both counts.
Safari317118
1
/
5
We had reservations and called to say that we were delayed. They said "not a problem". When we arrived the door was locked with two phone numbers on the door. We called and no one ever picked up. We had to call a new cab and find a hotel room somewhere else with our two kids.
Facilities Details
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Free Wifi
Facilities Details
Internet Access in public areas
Free Wifi