Novotel Reading Centre Hotel

4.0 / 5

•

25B Friar Street, Reading, RG1 1DP, United Kingdom

Reviews from Guests

4.0/5

2,282

Reviews

from real guests

Chinchinchinchinchin

After calling multiple times to request an early check-in was told to call on the day of arrival - I did and it was agreed for a check-in between 12-1pm. We arrived around 1.30pm to find the room hadn't been cleaned and that the third bed wasn't made up but that was ok as we only needed the room to quickly get ready in to jet off for a concert in London so could be sorted whilst away. Returned around 1am to find the third bed hadn't been made by this time we were exhausted. Had to go down to reception to ask about the bedding which eventually was sorted but just please do your job properly - paid good money for a dreadful service - not happy

TeamKeeno

Clean comfortable stay good location Room was big & Comfortable & Clean, our room had two sinks in bath room, the taps were a bit odd, showing cold to left & Hot to right, yet to switch off was to left and when turned towards Hot the water trickled out, not fast and not constant flow. The location was excellent walking distance from almost everywhere in Reading town centre, added bonus was 12metre pool sauna & steam room. breakfast was hit n miss 1st morning bacon was hard and fried eggs covered in oil. no coffee machines working, albeit staff made a very nice coffee when we asked. 2nd morning, bacon slightly better albeit very salty Bar, we purchased bottle water from vending machine, but on first occasion i asked for two pints of ice, barman would only give me one as he said he was close to running out. (29degrees weather) later my partner went back for more ice, no one at bar & only a handful of customers in restaurant, bar staff saw her waiting and yet after 10mins she gave up, feeling they left her waiting on purpose. We were amid a heat wave so to keep customers waiting was not the best start or not offering more ice was unacceptable. Service not fantastic, although 2 people on reception were warm and friendly.

hannag858

I rarely leave reviews, especially where I have a mediocre experience. However I feel like this hotel needs a shout out, I stayed a few nights in June and March 2026 with my mum. It's just a break from life for us and Reading is convenient for us both to get to. The staff are fabulous and nothing is too much trouble. They were lovely and accommodating with my mum who arrived earlier than me. The booking site had made an error with our check in time and Novotel staff did their best to make up for that even though it wasn't their fault. They continued to be lovely and helpful throughout our stay and I told them how amazing they'd been when we checked out. The pool is lovely and clean and we used it every day. I love the midday check out because I'm not a morning person. Can't fault the room in any way- was also clean beds are super comfortable. Overall I've had great experiences at this hotel and looking forward to going again soon!

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

German Spoken

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

Breakfast in the Room

Alternative meal arrangement

Laundry

Smoke-free property

Daily Housekeeping

Contactless check-in/out

Convenience Store (on site)

Room sanitization opt-out available

Ironing Service

Game Room

Korean Spoken

Icelandic Spoken

Hypoallergenic room available

Italian Spoken

Car park [on-site]

English Spoken

First aid kit

Romanian Spoken

Facilities for Disabled Guests

Portuguese Spoken

Library

Security [24-hour]

Heating in public area

Croatian Spoken

Restaurant

Finnish Spoken

Guest rooms seal after sanitization

Japanese Spoken

Shared Lounge/TV Area

Lithuanian Spoken

Elevator

Chapel/Shrine

Car park [nearby]

Invoice provided

Doctor/nurse on call

Face coverings on staff

Polish Spoken

Hand sanitizer

Latvian Spoken

Anti-viral cleaning products

Czech Spoken

Hot water linen and laundry washing

Shared stationery removed

Car park [charges apply]

Safe dining setup

Physical distancing of at least 1 meter

Soundproof Rooms

Service animals are welcome

Daily disinfection in common areas

Dry Cleaning

Malay Spoken

Slovak Spoken

Daily disinfection in all rooms

Room service [24-hour]

Spanish Spoken

Wi-Fi in public areas

Swimming pool

Professional-grade sanitizing services

Hungarian Spoken

Snack Bar

Free face masks

French Spoken

Temperature check for guests and staff

Hair/Beauty Salon

Casino

Rooms sanitized between stays

Cashless payment service

Nightclub/DJ

Fax/Photocopying

Body thermometer

Sanitized kitchen and tableware items

Filipino Spoken

Non-smoking Rooms

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Sauna

Fitness Center

Bar

Meeting/Banquet Facilities

Designated Smoking Area

German Spoken

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

Breakfast in the Room

Alternative meal arrangement

Laundry

Smoke-free property

Daily Housekeeping

Contactless check-in/out

Convenience Store (on site)

Room sanitization opt-out available

Ironing Service

10 Available Room Types

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Heating

Non-smoking

Carpeted

Electric Kettle

Soundproof

Sleep comfort items

Blackout curtains

Bathtub or Shower

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Towels

Telephone

Desk

Free Toiletries

Cleaning Products

Interconnecting Room(s) Available

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Iron

Free instant coffee

Clothes Rack

Fold-up bed

Room service [24-hour]

Executive Room, 1 Queen Bed

Heating

Non-smoking

Carpeted

Soundproof

Sleep comfort items

Blackout curtains

Bathtub or Shower

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Towels

Telephone

Desk

Free Toiletries

Cleaning Products

Interconnecting Room(s) Available

Slippers

Private bathroom

Bathrobes

Hair dryer

Iron

Clothes Rack

Fold-up bed

Room service [24-hour]

Free bottled water

Standard Room, Accessible

Heating

Non-smoking

Carpeted

Electric Kettle

Soundproof

Sleep comfort items

Blackout curtains

Bathtub or Shower

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Towels

Telephone

Desk

Bathroom phone

Free Toiletries

Cleaning Products

Accessible toilet

Interconnecting Room(s) Available

Visual alarm

Private bathroom

Hair dryer

Iron

Free instant coffee

Clothes Rack

Room service [24-hour]

Standard Room, 2 Twin Beds

Heating

Non-smoking

Carpeted

Electric Kettle

Soundproof

Sleep comfort items

Blackout curtains

Bathtub or Shower

Minibar

Wardrobe/Closet

Daily housekeeping

Free Wifi

Towels

Telephone

Desk

Free Toiletries

Cleaning Products

Interconnecting Room(s) Available

Private bathroom

Hair dryer

Iron

Free instant coffee

Clothes Rack

Room service [24-hour]

Executive Queen Room

30 Square Meter

Electric Kettle

Bathrobes

Hair dryer

Mirror

Private bathroom

Free Toiletries

Towels

Complimentary spa access

Free Wifi

iPod dock

Pool facilities

Radio

Cable Channels

Telephone

Adapter

Air Conditioning

Blackout curtains

Fan

Heating

Linens

Sleep comfort items

Slippers

Soundproof

Tea/Coffee Maker

Free bottled water

Minibar

Daily housekeeping

Carpeted

Desk

Interconnecting Room(s) Available

Sitting Area

Sofa

Trash cans

Wardrobe/Closet

Ironing Facilities

Trouser press

Baby cot (upon request)

Fire extinguisher

Individual air conditioning

Safe

Safety/security feature

Smoke detector

Bathtub

Non-smoking

Shower

Private Pool

Facilities Details

Pool and Spa

Sauna

Fitness Center

Food & Drink

Breakfast in the Room

Alternative meal arrangement

Buffet-Style Restaurant

Restaurant

Breakfast service

Room service [24-hour]

Snack Bar

Bar

Front Desk Services

24-Hour Front Desk

Entertainment and Family Services

Smoke-free property

Contactless check-in/out

Heating in public area

Invoice provided

Family/child friendly

Kids club

Casino

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Fax/Photocopying

Shops

Convenience Store (on site)

Hair/Beauty Salon

Common Areas

Game Room

Library

Shared Lounge/TV Area

Chapel/Shrine

Cleaning Services

Protective screens in common areas

Staff trained in safety protocol

Laundry

Daily Housekeeping

Room sanitization opt-out available

Ironing Service

First aid kit

Guest rooms seal after sanitization

Doctor/nurse on call

Face coverings on staff

Hand sanitizer

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Safe dining setup

Physical distancing of at least 1 meter

Daily disinfection in common areas

Dry Cleaning

Daily disinfection in all rooms

Professional-grade sanitizing services

Free face masks

Temperature check for guests and staff

Rooms sanitized between stays

Cashless payment service

Body thermometer

Sanitized kitchen and tableware items

Languages Spoken

German Spoken

Korean Spoken

Icelandic Spoken

Italian Spoken

English Spoken

Romanian Spoken

Portuguese Spoken

Croatian Spoken

Finnish Spoken

Japanese Spoken

Lithuanian Spoken

Polish Spoken

Latvian Spoken

Czech Spoken

Malay Spoken

Slovak Spoken

Spanish Spoken

Hungarian Spoken

French Spoken

Filipino Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Designated Smoking Area

Pets allowed

Hypoallergenic room available

Car park [on-site]

Facilities for Disabled Guests

Security [24-hour]

Family Rooms

Check-in [24-hour]

Elevator

Car park [nearby]

Car park [charges apply]

Soundproof Rooms

Service animals are welcome

Swimming pool

Non-smoking Rooms