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Reviews from Guests

3.0/5

tripadvisor

622

Reviews

from real guests

dorothyh158

4

/

5

I've stayed at BW Fir Grove over many years and for longer stays up to 84 days each during 2022. Hotel within walking distance my office and.convenient to motorways. More important the staff imo helped to ensure the stay of their guests was comfortable. Closure of this hotel is a loss to the community and to those guests who stayed regularly. Enlisting this hotel to allegedly house migrants is imo a very big mistake. I hope all staff who worked hard to provide the service expected go on to find alternative employment and prosper. My heartfelt thanks go to all of thee staff regardless of their position within the Company. Thank you to each and every one for making my stays away from home a home from home.

katebF7124ZP

5

/

5

We booked (as a couple) a stay as a last minute Wowcher deal, what a deal it was and great value for money to try the hotel out! I feel that the hotel has been unfairly raterd across the various platforms. It is at least 4*. The staff make this experience, they seem to enjoy their job and put their all into. Keep hold of them Best Western! A rare experience in todays hospitality market! Good people are hard to come by. Food was good, yes some rooms are a little dated - but does it actually matter? They are clean and comphy. The lounge area in the hotel and grounds (weather dependent) are nice. Good location to explore the area. Hotel parking is free which is good (ask at the desk firstly). Beds are comphy too. I need this duvet at home! Thank you for the micro break. 😊

MichaelB371

3

/

5

Booked at short notice so cost was over £100 for B/B even with loyalty card. Large car park- make sure you sign in and register your car at reception. Evening meal was good, but service slow in relation to number of guests eating at the time. Internet stopped working in the morning in the half hour before I left. Breakfast offer a good selection, except only one egg option offered. Hotel overall was quite hot, which is surprising with the higher energy costs.

Facilities Details

Free Wifi

Facilities Details

Internet Access in public areas

Free Wifi