The Swan Hotel

This is definitely no frills but acceptable for the price, the rooms are very tired and the place needs some TLC, however it was clean, in a great location, and for rooms above a pub it was exceptionally quiet. The staff were friendly and accommodating, it suited our needs for a one night stay.

I stayed for 1 night on business and it served it's purpose. The welcome was warm enough and the room was clean and had all the expected amenities. However the very small TV did not work and they did not serve breakfast until 09:30. Tasty food in the restaurant.

After visiting The Ship Inn on a number of occasions last year, we joined their loyalty scheme as food and hospitality were excellent! We decided to visit The Swan Hotel an allied pub operating this loyalty scheme. Upon entering, a woman I assumed to be in charge, was assisting an e.ployee with an order. My partner took a seat and I gave her a menu. Meanwhile I waited patiently at the bar. This woman was helping to serve a couple. At no stage did she speak to me to offer a note of acknowledgement, or say "be with you in a minute" We waited to be asked for our order for a good 10 mins. Nothing was forthcoming, we were made to feel invisible!!! VERY DISAPPOINTED after all the hype we received following our joining the hospitality scheme.