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Reviews from Guests

3.0/5

tripadvisor

374

Reviews

from real guests

rachelsmith175

1

/

5

The bathroom window was very dirty, there was a big hole next to the shower on window sill, bed sheet was that worn it was creating a hole, bed cover was also stained. The bathroom was nothing like in the photos. Photos on the site we booked through were very misleading, it was made out like it had a pool area and the outside was different. But all photos had ‘crompton house’ at the bottom of them. There was little notes stuck about the walls. There was one downstairs that stated no take away food allowed, eat in the restaurants. That was because of something that had happened in the past. We weren’t told this after booking and speaking to the lady. (Luckily we didn’t bring takeaway food back) The tv in our room was broken, everything was showing up double with lines through it, some of the remote buttons didn’t work either. The whole inside just wasn’t a nice “Edwardian” feeling. It was just old, run down looking and needed a good decorating and cleaning. I had emailed the owners direct before writing this review as I am all for giving people chances to resolve things or reply back, but they didn’t bother replying to me.

F6298EOliamf

1

/

5

Went here and was greeted by an angry hostess, thought nothing of it till we got in our outdated room, and found lots of little notes saying don’t do this don’t do that or you’ll be fined and charged for loss of room earnings ? There was even a A4 sheet explaining how a previous guest was charged £800 for spilling food on the carpet plus £300 for room costs ? Well the carpet in our room must of only been £100 max many years ago, also I’m a smoker so being respectful I would never smoke in a property but not to worry there was clear instructions in capital letters that anyone smoking within 15 meters of her driveway will be asked to leave and charged, as for the bed in our room, the mattress felt like it was very very old as you could feel no support, the shower was the worst shower I’ve ever used, ( and I have a shower in my camper van which was a bit better than your screen wash jets on your car) and really this shower was worse than that !!! The gaps on the bedroom door are so big the light from the lobby lights up the whole room which was annoying, although handy when needing to use the loo in the middle of the night ?! As for the damp and dust accumulated dust in hard to reach area it was disgusting We stay in the lakes very often, got a bit of a thing for boats and the lake, But this is the first bad place I’ve been, but didn’t ruin our stay as we love the lake, it’s just a shame this place is there

pfeeney73

1

/

5

Booked into lakeside yesterday afternoon, not the warmest of welcomes, on the advert it said free breakfast so when I asked what time breakfast was we were told it was room only. The room was clean but very dated the bathroom wasn’t so clean the plug hole was dirty, under the soap tray on the shower was dirty and the radiator was full of muck. Owners obviously have a labelling machine as they’re labels printed randomly telling you what not to do, they must have had many bad guests in the past they feel the need for so many rules, visit the lakes at least four times a year and have previously stayed next door safe to say we won’t be returning to this accommodation.

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