Makeney Hall Hotel

4.0 / 5

•

Makeney, Milford

Reviews from Guests

4.0/5

397

Reviews

from real guests

DEMako

Went to the afternoon tea in aid of Breast Cancer awareness. What a treat it was. Absolutely delicious sandwiches and cakes. Scones were fresh and pillowy and there was plenty of cream and jam. A glass of pink Prosecco added to the festive feel. The staff were attentive and looked very smart in the bright pink polo shirts for the occasion. Roger ensured we were supplied with plenty of tea and made us feel really welcome. Well done Makeney Hall for supporting this worthy cause. Keep up the good work!!!

E7360YUjenniferw

The hotel looks fantastic from the outside — gorgeous grounds and a lovely building. We arrived feeling optimistic, especially having paid £144 per night. Unfortunately, Room 41 was a huge let‑down. The room was extremely tired: dirty windows and cobwebs, worn wooden frames needing repainting, grubby walls, stained carpet, splashes on the skirting board, and a bedside unit marked from old spills. The TV was hanging off the wall, and one of the lights was half falling off. The bathroom was okay but dated. We reported everything to reception and were offered a £100 refund as the hotel was full. Fair enough — we accepted. But the next morning we were told no one in the entire hotel could process card refunds. Odd, considering they take card payments without issue and have a bar with a working till. After being told there was no one else on site, suddenly the director was there — but he never came to speak to us. Eventually, the receptionist processed a bank transfer refund. Had we left and trusted it would be done later, we doubt we’d have seen it. Breakfast was poor - cooked breakfast was mediocre using basic quality ingredients. There were empty juice bottles not refilled, no mugs, and we had to ask for hot water for tea. Stunning location, but badly managed and in desperate need of refurbishment. We won’t return.

sandiew843

Disappointing experience in this faded lovely old hall with its history. Despite advertising as dog friendly we were moved to a room in the 'courtyard' which had paper thin walls and no door closers resulting in a very noisy, restless couple of nights. Dogs are very restricted in the house itself and access to the grounds was limited to the lawn for everyone due to fenced off areas and garden rubbish piled up to stop anyone exploring the grounds. The beds were comfy, the shower was good and the dog got a welcome chew and treats but at £15.00 per night it felt like a basic gesture. We really didn't get to experience the beautiful potential of this hotel.

Facilities Details

Free Parking

Free Wifi

Fitness Center

Meeting stationery

Accessible route to the registration desk

Accessible public restrooms

Garden

Wi-Fi in public areas

RV, bus, truck parking

Ticket Service

Wired Internet

Baggage Storage

24-Hour Front Desk

Smoke-free property

Elevator

Desk/workspace

Free Parking

Free Wifi

Fitness Center

Meeting stationery

Accessible route to the registration desk

Accessible public restrooms

Garden

Wi-Fi in public areas

RV, bus, truck parking

Ticket Service

Wired Internet

Baggage Storage

24-Hour Front Desk

Smoke-free property

Elevator

Desk/workspace

10 Available Room Types

Luxury Suite, Non Smoking, Garden View

Heating

Non-smoking

Fan

Carpeted

Bar

Electric Kettle

Laptop workspace

Room service [24-hour]

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Hypoallergenic

Desk

Internet [LAN]

Towels

Bathroom phone

Sleep comfort items

Free Toiletries

Toilet

Kids shampoo

Toiletries

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Iron

Free instant coffee

Extra Long Beds (> 6.5 ft)

Sitting Area

Superior Suite, Non Smoking, Sauna

Heating

Non-smoking

Fan

Carpeted

Electric Kettle

Laptop workspace

Room service [24-hour]

Bathtub or Shower

Wardrobe/Closet

Daily housekeeping

Free Wifi

Hypoallergenic

Desk

Internet [LAN]

Balcony/Terrace

Towels

Sleep comfort items

Free Toiletries

Toilet

Kids shampoo

Toiletries

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Iron

Free instant coffee

Extra Long Beds (> 6.5 ft)

Sitting Area

Executive Twin Room, Non Smoking

Heating

Non-smoking

Fan

Carpeted

Bar

Electric Kettle

Laptop workspace

Room service [24-hour]

Wardrobe/Closet

Daily housekeeping

Free Wifi

Hypoallergenic

Desk

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Towels

Bathroom phone

Sleep comfort items

Free Toiletries

Toilet

Kids shampoo

Toiletries

Separate shower/bathtub

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Iron

Free instant coffee

Family Room, Non Smoking

Heating

Non-smoking

Fan

Carpeted

Electric Kettle

Laptop workspace

Room service [24-hour]

Wardrobe/Closet

Daily housekeeping

Free Wifi

Hypoallergenic

Desk

Internet [LAN]

Towels

Sleep comfort items

Free Toiletries

Toilet

Kids shampoo

Toiletries

Separate shower/bathtub

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Iron

Free instant coffee

Extra Long Beds (> 6.5 ft)

Classic Double Room, Non Smoking, Courtyard Area

Heating

Non-smoking

Fan

Carpeted

Electric Kettle

Laptop workspace

Pets allowed in room

Room service [24-hour]

Wardrobe/Closet

Bathtub or Shower

Daily housekeeping

Free Wifi

Hypoallergenic

Exterior corridor

Desk

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Free Toiletries

Toilet

Kids shampoo

Toiletries

Ground floor available

Private bathroom

Entire unit wheelchair accessible

Hair dryer

Iron

Free instant coffee

Facilities Details

Pool and Spa

Fitness Center

Parking and Transportation

RV, bus, truck parking

Free Parking

Front Desk Services

Ticket Service

Baggage Storage

24-Hour Front Desk

Entertainment and Family Services

Meeting stationery

Smoke-free property

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Wired Internet

Miscellaneous

Accessible route to the registration desk

Accessible public restrooms

Garden

Elevator

Desk/workspace