Cransley

Has great potential and in a good location however let down by their lack of customer service. On arrival we had been allocated the wrong room, no staff on site to talk to (check-in is all automated...

Having never booked a self contained apartment before, coupled with some of the pictures and previous reviews, I was slightly worried about the quality of the apartment, I needn't have worried, too...

We had a reservation but on arrival the room was not cleaned when we entered. We called them, and the first reaction was to send a picture of the room because that was the only way they could tell...