Gervis Court Hotel

Regrettably I had to give one star, although it's way too generous. I really dont get the positive reviews we read, and should have believed all the others. We ended up booking this via booking.com when all other options had been exhausted. What a mistake, it would have been a better option to sleep in the car to be honest. I am not sure this place is even truly a guest house/hotel any more, seemed to be housing a load of permanent residents, mostly from Eastern Europe. Just to avoid any confusion over getting what we paid for, we paid £120 for one night. When we arrived there was no management present. Keys were under a flower pot and back door was open. Rang a number we had which seemed to be manned by the guy who ran the cleaning company. Eventually we found keys which opened two doors at opposite ends of the property on different floors. One contained our "ensuite" facilities in a room adjacent to a store room (no toilet paper or towels) and the other our bedroom containing 4 single beds (advert said three doubles!) and little else (curtains were only partly properly hung and one window didnt shut). Guy on the phone eventually located some towels and toilet paper but i wouldn't have wanted my worst enemy staying here let alone my family. We found another place to stay and despite that bringing the cost of a night to almost £300 we "checked out" and will be taking up this misrepresentation with the various parties concerned and the local tourist board. NEVER, EVER STAY IN THIS TOTAL DUMP. You have been warned.

We stayed here my son my partner and me for the weekend, Lovely size room, couldn't fault the size and very quiet area. The breakfast was ok, could of done with a bit more. The shower was very noisy when you turned it on, almost sounded like a hoover going!!!! The beds were comfortable, no teaspoons with the hot drink facilities let alone biscuits!!! And also no hairdryer which would of been very convenient. On the whole, good value for money, probably visit here again when back in August for my birthday. Also the place needs updating too

We visited the hotel at east bank holiday, the staff is friendly and the facilities is ok and the breakfast is average. But we have a good time . If they can provided a hair dryer will be more convenient for everyone.