NORFOLK ROYALE

3.0 / 5

•

RICHMOND HILL, BOURNEMOUTH, BH2 6EN, United Kingdom

Reviews from Guests

3.0/5

2,936

Reviews

from real guests

Mike6058

Self drive through Alfa Holidays. Chose this hotel as I was told there was a big car park at the front of the hotel for about 50 cars. Alas there was parking for just about 5 cars. However I always found a space as many of the visitors were part of a coach tour. The hotel itself is very nice and the staff were extremely polite and worked very hard. Food is basic and portions were small but everything we had was very tasty indeed. Our room was a superior room at the front of the hotel and it was massive with a roll top bath and walk in shower. Tea coffee milk was replenished every day and the room cleaned daily with fresh towels on request. The only problem I had with the hotel was the dining room which was over 40 degrees every day due to the good weather. Eating dinner was extremely uncomfortable. I appreciate there is no way of controlling the weather but sun screens or blinds on the windows and roof would make dinner a little more bearable. Well done to all the dining room staff who worked tirelessly to ensure quick service. Entertainment was hit and miss with bingo every night and a singer on most nights. Would I return, yes probably I would but maybe not in the heat of the summer.

K614MArichardw

Love this hotel, staff welcoming, rooms are lovely, relaxing garden,already booked to go again, there is nothing negative to say

willchap

Bounced out under false reason. Out Booking.com was cancelled 1 hour before checkin after a 4 hour journey as the hotel claimed that the boiler was broken and no hot water gor the room. They were unable to show me the room and I patiently explained we were used to not having hot water to no avail. The hotel most likely sold the room at a higher price and couldnt deny it. Highly disruptive and immoral for us with 2 small children and infirm lady. Booking.com offered 4 alternatives 3 of which were fully booked and the 4 was very very inferior and twice as expensive as the prebooked Norfolk Royale weeks before. Absolute scam and ruined our one holiday of the year involving much extra expense.

Facilities Details

Free Wifi

Internet

Spa

Designated Smoking Area

Laundry

Meeting stationery

Accessible route to the registration desk

Assistive listening devices provided for meetings

Garden

On-site accessible self parking

Newspapers

Proposal spot

Wired Internet

Indoor fireplace

Baggage Storage

Business Center

24-Hour Front Desk

BBQ grill

Elevator

Offsite Parking reservations required

Desk/workspace

Terrace

Computer station

Indoor Pool

Concierge Service

Free Wifi

Internet

Spa

Designated Smoking Area

Laundry

Meeting stationery

Accessible route to the registration desk

Assistive listening devices provided for meetings

Garden

On-site accessible self parking

Newspapers

Proposal spot

Wired Internet

Indoor fireplace

Baggage Storage

Business Center

24-Hour Front Desk

BBQ grill

Elevator

Offsite Parking reservations required

Desk/workspace

Terrace

Computer station

Indoor Pool

Concierge Service

Discounts recommended for you

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10 Available Room Types

Premier Double or Twin Room

Heating

Non-smoking

Carpeted

Dining Table

Electric Kettle

Iron

Room service [24-hour]

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Toiletries

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Daily newspaper

Deluxe Double Room

Heating

Non-smoking

Carpeted

Electric Kettle

Iron

Room service [24-hour]

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Toiletries

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Daily newspaper

Deluxe Double Room (Accessible)

Heating

Non-smoking

Carpeted

Electric Kettle

Iron

Patio

Bathtub grab bar

Room service [24-hour]

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Toiletries

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Roll-in shower

Accessible toilet

Interconnecting Room(s) Available

Ground floor available

Separate shower/bathtub

Private bathroom

Free Toiletries

Entire unit wheelchair accessible

Hair dryer

Daily newspaper

Deluxe Twin Room

Heating

Non-smoking

Carpeted

Electric Kettle

Iron

Room service [24-hour]

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Toiletries

Internet [LAN]

Extra Long Beds (> 6.5 ft)

Towels

Sleep comfort items

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Daily newspaper

Family Room

Heating

Non-smoking

Carpeted

Electric Kettle

Iron

Room service [24-hour]

Wardrobe/Closet

Bathtub or Shower

Tea/Coffee Maker

Daily housekeeping

Free Wifi

Telephone

Desk

Toiletries

Internet [LAN]

Towels

Sleep comfort items

Interconnecting Room(s) Available

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Extra Long Beds (> 6.5 ft)

Daily newspaper

Facilities Details

Pool and Spa

Spa

Indoor Pool

Parking and Transportation

Offsite Parking reservations required

Front Desk Services

Newspapers

Baggage Storage

24-Hour Front Desk

Concierge Service

Entertainment and Family Services

Meeting stationery

Business Facilities

Business Center

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Internet

Wired Internet

Miscellaneous

Accessible route to the registration desk

Designated Smoking Area

Assistive listening devices provided for meetings

Garden

On-site accessible self parking

Proposal spot

Indoor fireplace

BBQ grill

Elevator

Desk/workspace

Computer station