We have stayed at the woodlands before and booked a room for me my wife and granddaughter at the end of the summer 2015 for the 2016 air show, all looking forward to it.
When we booked they told us there was not a diary but not to worry it would be a firm booking, a couple of months later we had a call from Sandra asking us to confirm the booking which we did.
Today 15th Aug we called to advise our time of arrival to be told they had not booked us in and there was nothing they could do.
We were told they would ring other guest houses and get back to us today, we have not heard from them either way.
Very dissaponted