Albany Lions Hotel

Came to this hotel for Christmas day, no bar, no entertainment!! The room we were put in was full of mould on walls, freezing cold and toilet was black with feaces. When complaining and asking for room change, we were made to feel like liars as they sent someone to check the room. Disgusting!! The drawers in our friends room was full of cigarette butts. Never again!!

Don't touch this hotel with a barge pole!! We booked for 22 July. That morning we received a "hope you enjoy your stay" email and on arriving in the afternoon were greeted by a locked and empty hotel with a message on the entry door saying it was temporarily closed. We later found out that it had been closed for sometime. Booking.com are currently investigating this on our behalf

Turned up at the hotel to be shown a message saying please telephone as the hotel is closed for unforeseen circumstances. following discussion and numerous telephone calls, and then booking into the Cavendish Hotel, to be told the HOTEL HAS BEEN CLOSED FOR SOME CONSISDERATION WEEKS. the booking was through Booking.com and the hotel change is a SCAM! DO NOT BOOK AND STAY THERE. we were not the only people to be disappointed on this occasion. please be very mindful.