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Reviews from Guests

4.0/5

tripadvisor

2,842

Reviews

from real guests

maddy0806

3

/

5

Be warned the hotel is named as City Centre, but is not actually in the centre. Booked a Premier Plus room. Pro's: coffee pod machine, armchair with footstool. Cons: only 1 hand towel; stray hairs in the supposedly clean shower, not pleasant; full length mirror was dirty with run marks down it. Fire alarm went off on Saturday morning at 6.30 in the hotel which woke us up, so got up to evacuate the room, and then it stopped. Received no explanation or apology, which was poor. Breakfast ok - usual self serve breakfast. Car park payable across the road from the hotel. Needs to improve especially if branding rooms as Premier 'Plus' and it's not.

Roam589217

3

/

5

Staff, friendly, helpful and polite Good standard of breakfast Bed and pillows clean and comfortable Toilet and sink cleam HOWEVER the bathroom floor looked like it could do with a good bleach or even renewing as did the bottom of the bath, I didnt ever walk on bare feet on the floor! There was also noted hot water to wash so I had freezing cold showers and I did let the water run for a considerable amount of time before I used it to see if it would warm up. The reception area, especially the floor seemed really grimey

768KarenR

5

/

5

We thoroughly enjoyed a two-night stay at Premier Inn Hull City Centre on 13 & 14 September. We were visiting Hull and East Yorkshire by way of a short break away. We booked a Premier Plus room because the price on our chosen dates was not much more than a standard room. The Premier Plus rooms were on the 12th floor and provided lovely views over the Humber Estuary and even as far as the Humber Bridge. The room, itself, was very modern and clean and the walk-in shower was especially nice. It had all the 'little extras' in the form of a coffee machine, pods and chocolates, a small fridge with complimentary still and sparkling water, a comfy chair and even an iron and ironing board. The air conditioning/heating system was effective but needed to be switched on in the room by asking at reception and, despite instructions, we found it difficult to adjust until a staff member provided assistance. We ate in the Thyme Restaurant on the first night and our meals - both main course and dessert - were very nice. My husband had a Mixed Grill, for which there was a small extra charge to the Meal Deal, but it was definitely worth it. We also had breakfast each morning which was a 'help yourself' buffet. All the usual breakfast items were available, including the hot items with a choice of fried or scrambled (or both) eggs. However, we felt that breakfast on the second morning was better than the first, probably because there were more people in the hotel on the second morning so the turnover of hot food was quicker. Just one point to bear in mind if visiting - there was a £7.70 per night car parking charge (register vehicle and pay at Premier Inn reception) but there was plenty of available spaces so parking was not difficult. Altogether a very enjoyable short break. We have stayed at this Premier Inn on a number of occasions in the past, including with grandchildren who are now adults themselves, and we would most certainly visit again.

Facilities Details

Free Wifi

Baggage Storage

Parking (limited spaces)

24-Hour Front Desk

Accessible route to the registration desk

Accessible public restrooms

Smoke-free property

On-site accessible self parking

Elevator

Self Parking

4 Available Room Types

Superior Double Room
Superior Double Room
Superior Double Room
Superior Double Room
Superior Double Room

Superior Double Room

Towels

Towels

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Shower

Shower

Electric Kettle

Electric Kettle

Laptop workspace

Laptop workspace

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Free instant coffee

Free instant coffee

Desk

Desk

Free bottled water

Free bottled water

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Standard Double Room
Standard Double Room

Standard Double Room

Towels

Towels

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Laptop workspace

Laptop workspace

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Free instant coffee

Free instant coffee

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Family Triple Room
Family Triple Room

Family Triple Room

Towels

Towels

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Laptop workspace

Laptop workspace

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Free instant coffee

Free instant coffee

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Family Quadruple Room
Family Quadruple Room

Family Quadruple Room

Towels

Towels

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Electric Kettle

Electric Kettle

Laptop workspace

Laptop workspace

Separate shower/bathtub

Separate shower/bathtub

Private bathroom

Private bathroom

Hair dryer

Hair dryer

Free instant coffee

Free instant coffee

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Facilities Details

Parking and Transportation

Parking (limited spaces)

Self Parking

Front Desk Services

Baggage Storage

24-Hour Front Desk

Entertainment and Family Services

Smoke-free property

Internet Access in public areas

Free Wifi

Miscellaneous

Accessible route to the registration desk

Accessible public restrooms

On-site accessible self parking

Elevator