Inglewood Guest House

I have never felt so unwelcome at a B&B in all my life. I booked to stay for 5 nights at this B&B. Due to circumstances beyond my control, I was unable to check in before 22:00, so I called at 21:00 to say I would be arriving after midnight. The proprietor, Andrew, sounded annoyed and I explained that I could make alternative arrangements if it was too late, and I repeated this several times because of how annoyed he sounded in agreeing to wait up for me. When I arrived after a very long drive, I immediately apologised for being late. Instead of a warm or even a neutral welcome, I was immediately met with a cantankerous attitude and was told how it's not acceptable to arrive so late. I apologised several times but Andrew continued to hark on how they're not a multinational hotel and that I should have called sooner. Given that I had offered by phone to make other arrangements, I was rather annoyed by this 'welcome' and I explained that I do not appreciate being spoken to like this after a long drive and having provided my card details via Booking.com for him to take £200 for my stay. He then said he hadn't taken anything and accused me of calling him a thief! I was shocked to say the least. He then started showing me paperwork he'd printed out from Booking.com, specifically the guest comments. He made a point that I had written the comments and failed to put in my arrival time. I noted that the comments were not written by me but are generic comments automatically placed there by Booking.com because I have a business account. I pointed this out and he told me not to tell him how to run his business and became very aggressive. At one point he raised his voice and eyeballed me a number of times. I noticed that he smelled of alcohol. I became very uncomfortable and requested that the rest of my stay be cancelled so that I may stay elsewhere. I had to make a formal complaint to Booking.com for this.

Came for a 3 night stay had room 1 twin beds en-suite bathroom / shower, very friendly couple that run this quaint b n b Breakfast is everything you want as you pick yourself what you want on a slip so no waste great idea .. Room lovely and clean tv and wi-fi everything you need you won't be disappointed

We needed a place to stay from which it was easy to get into Edinburgh for the Fringe Festival. This guest house was just five minutes walk from the train station with very regular trains into the city.We were made to feel very welcome by the owners and the room had a drinks tray and comfortable beds. The en-suite was very handy and everything was clean. There were plenty of towels and soap/shower cream/body lotion etc Breakfast was absolutely delicious and plentiful. The only improvement would be the use of wi-fi, Would definitely stay again.