Fairmont St Andrews, Scotland

Stayed 20th Sept for 2 nights. Arrived early to make the most of the day and our room was ready which was really good. The room was lovely and very clean and the bathroom had everthing you would need and more. We got the courtesy bus into town for a restaurant meal and taxi back to hotel. When we went into our room the unexpected surprise was that housekeeping had been in to turn down the bed and leave water on the side tables, a nice touch. However on our second night this did not happen. Went down to the bar for a drink (a great selection) and I have to say the staff were most attentive walking round the tables to ask if anyone needed their drink refreshed. On the second night, although there seemed to be plenty of staff around, nobody came round asking if anyone would like another drink until one of the waitresses, who had been working in the restaurant, appeared and started going round the tables. At breakfast on both mornings there was a huge selection on offer including a la carte cooked options. The only disappointment to us was that the plates for the hot buffet were cold. This meant that once the warm food was added it quickly became almost cold. All in all we had a very enjoyable stay and would have given this review 5 stars but for the cold plates at breakfast and the inconsistencies in service.

I had a lovely experience at Fairmont for evening tea. The atmosphere was beautiful and the service was wonderful. A special mention to Meghana who was very friendly attentive and made us feel really welcome throughout our visit. She was so kind and helpful which made the experience even more enjoyable. Thank you Meghana for the lovely service! ❤️

I had a wonderful afternoon tea experience at the Fairmont. The service was excellent, and Meghana was particularly attentive, friendly, and welcoming. The cakes were absolutely delicious, and everything was beautifully presented.