This review is based on the afternoon tea experience at the Old Course, the actual waiting staff provided very good service. This is the second time visiting the Old Course Hotel for an afternoon tea and I was previously impressed with the quality of the food and the service. However, they've changed how they do afternoon tea. Guest are given the plate of 5 sandwiches first and then the cake stand comes later. In theory, this may seem like a sensible approach, however, our group of five experienced a significant delay in the cake stand arriving, so much so, we had to ask. Take into account, everything on the cake stand is already made, this seemed like an unnecessary delay. I hope they change it back to how it used to be as this 'new' approach seems to just create more issues for the staff and customers.
Great views!