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Reviews from Guests

3.0/5

tripadvisor

51

Reviews

from real guests

michelas932

1

/

5

We had to leave the structure earlier than expected due to the total lack of cleanliness, hygiene and inadequacy of the structure. Needless to say, there is a lack of a proper parking, an outdoor/garden, a good wifi connection, an agile entrance and exit, the usual basic services of an accommodation facility and much more. All this has taken a back seat in relation to the unacceptable hygiene conditions of the entire facility. In particular bathroom and kitchen of the booked room. Dust and mouse droppings in the kitchen, objects and waste left by previous guests, spiders and spider webs in the pans, greasy and still crusty pots, an unwashed glass with mold, non-working fridge, just as much mold, hair and dirt in the shower and the smell of closed-moisture in the interior room. Despite our numerous reports with photos attached, the managers of the property have not in any way offered a remedy and have apologized.

ninac101

3

/

5

First it was hard to park, the drive way full of building equipment and stuff. On entering with case and bags we were asked to remove our shoes due to people leaving stains on the carpet. This we would not do. Our shoes where clean and its up to the owner to have suitable carpets for guest use. Janina is lovely. It's not her fault for the rule . But we will not walk around in sox. The terrace room was nice. But the bed far too low, due to how the insulation has been done. No kettle or tea. You had to go downstairs to make it. Not good as I like to come back to my room. Bath relax and not want to dress to get a drink. And same in the morning. Slip on a dressing gown and have coffee. Not dress and go downstairs. Our shower head was awful. Limescale and rust. But it was soon sorted . There was no sink plug. Which we were told was missing a long time. Breakfast was not bad but bacon overcooked and sausages cheap. Fried egg.perfect.. The terrace decking wants a good clean and the furniture although good. I didn't want to sit on it as its pretty green!. Needs cleaning. It could be a lovely place if a few tweaks were done. It is in a beautiful setting .

walkmanFife

5

/

5

Two of us stayed here two nights in two rooms while waking the Cotswold Way. I had the nicer room which had a balcony overlooking the garden - ideal for a glass of wine before dinner. The lodge was run by a Romanian woman, Jannina, who kept everything in good order. Rooms were well equipped and the furnishings and decor were high end. Location good, just a short walk from the town centre. Overall, happy with the experience.

Facilities Details

Free Parking

Free Wifi

Laundry

Smoke-free property

Garden

Ticket Service

Terrace

Bicycle Rental

Discounts recommended for you

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1 Available Room Types

Double Room, Ensuite (Terrace Room)
Double Room, Ensuite (Terrace Room)

Double Room, Ensuite (Terrace Room)

Towels

Towels

Heating

Heating

Sleep comfort items

Sleep comfort items

Non-smoking

Non-smoking

TV

TV

Shower

Shower

Free Wifi

Free Wifi

Satellite Channels

Satellite Channels

Iron

Iron

DVD/CD player

DVD/CD player

Private bathroom

Private bathroom

Balcony/Terrace

Balcony/Terrace

Wardrobe/Closet

Wardrobe/Closet

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Fireplace

Fireplace

Facilities Details

Parking and Transportation

Free Parking

Bicycle Rental

Front Desk Services

Ticket Service

Entertainment and Family Services

Smoke-free property

Common Areas

Terrace

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Garden