The Crown Manor House Hotel

4.0 / 5

•

9 High St, Lyndhurst SO43 7NF, United Kingdom

Reviews from Guests

4.0/5

3,412

Reviews

from real guests

lindarX4686RM

I stayed in the smallest hottest single room that I have ever stayed in and I have stayed in a great many hotels in the UK and all over Europe. It was right at the front of the hotel so with a lot of sun streaming in. The furniture in the room is very old fashioned and as with a lot of the hotel in dire need of updating. The room and bathroom are both ridiculously small for a hotel room. However I could have coped with this if it wasn’t for the fact that the so called air conditioning was totally ineffective and it felt like I was sleeping in an oven! I complained twice but nothing was done to alleviate the problem and so I felt totally ignored. In fact the next morning an apology was given about the heat in the room so they clearly knew that the room was far too hot for comfort. I really felt unseen and very poorly treated, and wondered if being a single older woman was part of the reason. Some of the staff around the hotel were very pleasant but the reception staff far less so. The only good thing about the hotel was its central location, but I definitely wouldn’t recommend it or stay here again. I expect the same standard automatic reply to this review as if you look at previous reviews the reply from the hotel is all the same!

cphill862264

The Crown Manor is well situated for exploring the New Forest. A traditional hotel that is comfortable and has everything you need. The staff were very helpful and friendly and the meals we had were very good. We had a bedroom on the front with air conditioning which was a godsend in the heat.

Happytimes52

We have just arrived home from anothet pleasant stay at the Crown Manor. Located off the high street in Lyndhurst it is located on a busy road which although rather noisy at the front is actually very tranquil at the back of the hotel. A large car park and a lovely peaceful garden with tables and chairs and sun umbrellas , very nice to sit in after a day out or even for breakfast in the morning. Staff very welcoming and so polite . Hotel recently has had a slight refresh which is lovely and nice bathrooms with lovely fluffy towels and a nice selection of toiletries. And a nice hospitality tray with tea coffee and chocolate, and biscuits.The breakfast is wonderful, a large selction of fresh fruit, cereals and pastries, cold ham cheese and a very good hot food option. Evening meals in the lovely dining room offer a good selectio, once again very good and using locally sourced products. There are also some quiet areas for reading or relaxing. All in all a lovely place to stay. Wr will return when we next visit this lovely part of the country.

Facilities Details

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

German Spoken

Car park [free of charge]

Daily disinfection in all rooms

Norwegian Spoken

Spanish Spoken

Room Service

Wi-Fi in public areas

24-Hour Front Desk

Protective screens in common areas

Face coverings on staff

Horseback Riding

Alternative meal arrangement

Polish Spoken

Free face masks

Daily Housekeeping

Air conditioning in public area

Laundry

Smoke-free property

Hand sanitizer

Hiking

Hungarian Spoken

French Spoken

Ticket Service

Hindi Spoken

Contactless check-in/out

Canoeing

Special Diet Meals (upon request)

Latvian Spoken

Hot water linen and laundry washing

Bicycles

Garden

Heating in public area

Ironing Service

Tours

Game Room

Physical distancing of at least 1 meter

Restaurant

Library

Golf Course (within 2 miles)

Elevator

Bicycle Rental

Daily disinfection in common areas

Finnish Spoken

Dry Cleaning

Fishing

Terrace

Italian Spoken

Car park [on-site]

English Spoken

First aid kit

Non-smoking Rooms

Breakfast service

Buffet-Style Restaurant

Check-in [24-hour]

Free Wifi

Internet

Pets allowed

Kids club

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

German Spoken

Car park [free of charge]

Daily disinfection in all rooms

Norwegian Spoken

Spanish Spoken

Room Service

Wi-Fi in public areas

24-Hour Front Desk

Protective screens in common areas

Face coverings on staff

Horseback Riding

Alternative meal arrangement

Polish Spoken

Free face masks

Daily Housekeeping

Air conditioning in public area

10 Available Room Types

Family Room

25 Square Meter

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

Cable Channels

Telephone

Air Conditioning

Tea/Coffee Maker

Daily housekeeping

Desk

Wardrobe/Closet

Ironing Facilities

Shower

Heating

Sleep comfort items

Non-smoking

Satellite Channels

Separate shower/bathtub

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Classic Double Room

20 Square Meter

Hair dryer

Private bathroom

Free Toiletries

Towels

Free Wifi

Radio

Cable Channels

Telephone

Air Conditioning

Fan

Heating

Tea/Coffee Maker

Daily housekeeping

Carpeted

Desk

Sitting Area

Wardrobe/Closet

Ironing Facilities

Shower

Sleep comfort items

Non-smoking

Satellite Channels

Laptop workspace

Separate shower/bathtub

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Deluxe Double Room, 1 King Bed

Towels

Heating

Sleep comfort items

Non-smoking

Satellite Channels

Laptop workspace

Separate shower/bathtub

Private bathroom

Wardrobe/Closet

Free Toiletries

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Free Wifi

Sitting Area

Desk

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Suite, 1 Double Bed (Rufus)

Towels

Heating

Sleep comfort items

Non-smoking

Satellite Channels

Laptop workspace

Separate shower/bathtub

Private bathroom

Wardrobe/Closet

Free Toiletries

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Free Wifi

Sitting Area

Desk

Room service [24-hour]

Snug Double Room

Towels

Heating

Sleep comfort items

Non-smoking

Satellite Channels

Laptop workspace

Separate shower/bathtub

Private bathroom

Wardrobe/Closet

Free Toiletries

Tea/Coffee Maker

Hair dryer

Daily housekeeping

Free Wifi

Desk

Extra Long Beds (> 6.5 ft)

Room service [24-hour]

Facilities Details

Parking and Transportation

Bicycle Rental

Food & Drink

Room Service

Alternative meal arrangement

Special Diet Meals (upon request)

Breakfast service

Buffet-Style Restaurant

Restaurant

Bar

Front Desk Services

24-Hour Front Desk

Ticket Service

Activities

Horseback Riding

Hiking

Canoeing

Golf Course (within 2 miles)

Fishing

Entertainment and Family Services

Kids club

Air conditioning in public area

Smoke-free property

Contactless check-in/out

Heating in public area

Family/child friendly

Business Facilities

Meeting/Banquet Facilities

Common Areas

Game Room

Library

Terrace

Cleaning Services

Daily disinfection in all rooms

Protective screens in common areas

Face coverings on staff

Free face masks

Daily Housekeeping

Laundry

Hand sanitizer

Hot water linen and laundry washing

Ironing Service

Physical distancing of at least 1 meter

Daily disinfection in common areas

Dry Cleaning

First aid kit

Languages Spoken

German Spoken

Norwegian Spoken

Spanish Spoken

Polish Spoken

Hungarian Spoken

French Spoken

Hindi Spoken

Latvian Spoken

Finnish Spoken

Italian Spoken

English Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Car park [free of charge]

Pets allowed

Bicycles

Garden

Tours

Family Rooms

Elevator

Check-in [24-hour]

Car park [on-site]

Non-smoking Rooms