Crerar Golf View

Very long wait ( c. 25 mins + ) for meal to arrive once ordered. Asked a waiter how much longer it'd be before our meals arrived - he said a couple of minutes - meals finally arrived 10 minutes after that. Not all meals arrived at the same time - more waiting, and one order was missing part of the meal - which was eventually brought out too when I asked. This was on a quiet midweek evening with the restaurant maybe 40% full. Milk served with post dinner tea was sour - off. Food itself was very good - when it arrived. I used to be a regular here and loved it, the location is spectacular. Five star location, five star prices but two star service.

Great customer service Roxanne and great desk team and bar team was great

Fantastic room (sea view), lovely setting, great leisure club, let down by mediocre service at breakfast