Muthu Newton Hotel (Near Inverness Airport)

4.0 / 5

•

Inverness Road, Nairn, United Kingdom IV12 4RX

Reviews from Guests

4.0/5

1,322

Reviews

from real guests

alexandergordonm

Perfectly pleasant but understaffed, often hard to find anyone in reception; despite being residents we could not get a dinner table the second night so had to go to an alternative hotel down the road - a hotel should always keep sufficient tables for residents OR tell them the night before to book the following day; rooms very good but dead flies not cleared during cleaning

Lennonster

Do not stay in a 'Courtyard Room'. These are very dated, furniture is old and worn. For those old enough to remember - it's very 'Crossroads Motel' - including the flimsy, old, worn doors and lack of soundproofing. There is a lot of noise - literally every 2 minutes or so - from the water heating system that sits above the rooms though the staff did move us to a quieter room after we complained. Toiletries, coffee/tea stuff is all low cost/budget and certainly not a reflection of their Booking.com 4 star rating. The breakfast included budget white bread. It was all very very poor and did not reflect it's rating at all. I would like to say that the main building was better but both the bar and dining room had significant damp patches and damage to their ceilings which were just examples of the general state of the place. The accommodation and breakfast were so poor, I'm finding the other reviews on Booking.com very hard to believe. Given this was the third hotel of four on a road trip and the second most expensive (the rooms appear significantly cheaper now) I have complained in writing as directed by the reception staff. Oddly enough, no response. Summary: Location = 15 min walk to town but quiet and pretty grounds. Rooms = courtyard ones are awful. Dated, worn, noisy. Value = terrible. It's definitely not 4 star in anyone's imagination. It should be a budget stay at a much lower price. Cleanliness = the room was clean Noise level = terribly noisy in the courtyard rooms. The water heating system makes a significant noise every 2 minutes continuously. Service = OK Food and Beverage = awful.

Road64685955624

Stayed here as part of a tour last week. The exterior of the hotel is beautiful and the resident hairy coos are so cute! The staff was lovely, but this hotel needs a major renovation inside. It’s a grand dame that needs so love and attention. Last renovation looks to have been made in the 90s and it shows. Hopefully the current owner brings her back to her former glory!

Facilities Details

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Car park [free of charge]

Daily disinfection in all rooms

Room Service

Wi-Fi in public areas

Professional-grade sanitizing services

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

Breakfast in the Room

Face coverings on staff

Alternative meal arrangement

Polish Spoken

Free face masks

Catalan Spoken

Daily Housekeeping

Laundry

Smoke-free property

Hand sanitizer

Hungarian Spoken

Contactless check-in/out

Bulgarian Spoken

Temperature check for guests and staff

Latvian Spoken

Anti-viral cleaning products

Hot water linen and laundry washing

Garden

Shared stationery removed

Heating in public area

Room sanitization opt-out available

Rooms sanitized between stays

Cashless payment service

Safe dining setup

Game Room

Nightclub/DJ

Physical distancing of at least 1 meter

Restaurant

Golf Course (within 2 miles)

Elevator

Czech Spoken

Dry Cleaning

Hypoallergenic room available

Guest rooms seal after sanitization

Sanitized kitchen and tableware items

Icelandic Spoken

English Spoken

First aid kit

Non-smoking Rooms

Breakfast service

Buffet-Style Restaurant

Free Wifi

Internet

Family/child friendly

Family Rooms

Bar

Meeting/Banquet Facilities

Designated Smoking Area

Car park [free of charge]

Daily disinfection in all rooms

Room Service

Wi-Fi in public areas

Professional-grade sanitizing services

24-Hour Front Desk

Protective screens in common areas

Staff trained in safety protocol

Breakfast in the Room

Face coverings on staff

Alternative meal arrangement

Polish Spoken

Free face masks

Catalan Spoken

Daily Housekeeping

Laundry

Smoke-free property

Hand sanitizer

10 Available Room Types

Suite

35 Square Meter

Electric Kettle

Bathtub

Hair dryer

Private bathroom

Shower

Free Toiletries

Towels

Free Wifi

Telephone

Air Conditioning

Heating

Linens

Sleep comfort items

Socket near the bed

Tea/Coffee Maker

Carpeted

Desk

Interconnecting Room(s) Available

Sitting Area

Trash cans

Window

Openable window

Wardrobe/Closet

Ironing Facilities

Accessible by elevator

Safe

Non-smoking

Safety/security feature

Smoke detector

Satellite Channels

Separate shower/bathtub

Daily housekeeping

Iron

Clothes Rack

Internet [LAN]

Room service [24-hour]

Courtyard Room

12 Square Meter

Bathtub

Hair dryer

Shower

Free Toiletries

Towels

Walk-in shower

Telephone

Free Wifi

Air Conditioning

Heating

Linens

Balcony/Terrace

Carpeted

Desk

Interconnecting Room(s) Available

Trash cans

Window

Openable window

Wardrobe/Closet

Ironing Facilities

Safe

Non-smoking

Tea/Coffee Maker

Electric Kettle

Internet [LAN]

Executive Twin Room

20 Square Meter

Electric Kettle

Bathtub

Hair dryer

Private bathroom

Shower

Free Toiletries

Towels

Walk-in shower

Free Wifi

Telephone

Air Conditioning

Heating

Linens

Sleep comfort items

Socket near the bed

Tea/Coffee Maker

Carpeted

Desk

Interconnecting Room(s) Available

Sitting Area

Dining Area

Trash cans

Window

Openable window

Wardrobe/Closet

Ironing Facilities

Baby cot (upon request)

Accessible by elevator

Safe

Non-smoking

Safety/security feature

Smoke detector

Satellite Channels

Separate shower/bathtub

Daily housekeeping

Iron

Clothes Rack

Hypoallergenic

Internet [LAN]

Room service [24-hour]

Standard Double Room

12 Square Meter

Electric Kettle

Bathtub

Hair dryer

Private bathroom

Shower

Free Toiletries

Towels

Free Wifi

Telephone

Air Conditioning

Fan

Heating

Linens

Sleep comfort items

Socket near the bed

Tea/Coffee Maker

Carpeted

Desk

Interconnecting Room(s) Available

Sitting Area

Trash cans

Window

Openable window

Wardrobe/Closet

Ironing Facilities

Accessible by elevator

Safe

Non-smoking

Safety/security feature

Smoke detector

Satellite Channels

Separate shower/bathtub

Daily housekeeping

Clothes Rack

Internet [LAN]

Room service [24-hour]

Double Room, Garden View

Towels

Sleep comfort items

Non-smoking

Interconnecting Room(s) Available

Electric Kettle

Satellite Channels

Separate shower/bathtub

Private bathroom

Free Toiletries

Hair dryer

Daily housekeeping

Free Wifi

Clothes Rack

Telephone

Desk

Internet [LAN]

Room service [24-hour]

Facilities Details

Food & Drink

Room Service

Breakfast in the Room

Alternative meal arrangement

Breakfast service

Buffet-Style Restaurant

Restaurant

Bar

Front Desk Services

24-Hour Front Desk

Activities

Golf Course (within 2 miles)

Entertainment and Family Services

Smoke-free property

Contactless check-in/out

Heating in public area

Family/child friendly

Nightclub/DJ

Business Facilities

Meeting/Banquet Facilities

Common Areas

Game Room

Cleaning Services

Daily disinfection in all rooms

Professional-grade sanitizing services

Protective screens in common areas

Staff trained in safety protocol

Face coverings on staff

Free face masks

Daily Housekeeping

Laundry

Hand sanitizer

Temperature check for guests and staff

Anti-viral cleaning products

Hot water linen and laundry washing

Shared stationery removed

Room sanitization opt-out available

Rooms sanitized between stays

Cashless payment service

Safe dining setup

Physical distancing of at least 1 meter

Dry Cleaning

Guest rooms seal after sanitization

Sanitized kitchen and tableware items

First aid kit

Languages Spoken

Polish Spoken

Catalan Spoken

Hungarian Spoken

Bulgarian Spoken

Latvian Spoken

Czech Spoken

Icelandic Spoken

English Spoken

Internet Access in public areas

Free Wifi

Wi-Fi in public areas

Internet

Miscellaneous

Car park [free of charge]

Designated Smoking Area

Garden

Family Rooms

Elevator

Hypoallergenic room available

Non-smoking Rooms