Tudor Park Marriott Hotel & Country Club

A real mixed bag at the Tudor. The good: great selection at breakfast and very nice staff there (shout out to friendly Shirley), large bedroom, good food. Housekeepers very friendly and the place was very clean. Check in and check out were both fast. The bad: hotel is looking dated in places especially the bathroom. Service was so hit and miss. We couldn't find a single soul to serve us food or drinks in the lounge/bar areas. Eventually walked to the outdoor bar by the golf club and the food there took ages to arrive - at least 45minutes just for sandwiches. When they did come they were tasty though. In terms of atmosphere there isn't much. It feels quite dated but also corporate. I also personally hated that as soon as you walk in there are loads of pop-up signs for thrifting and valuing your jewelry. It totally cheapens the hotel as soon as you walk in and isn't a good first impression. Would I choose to stay here again? No. It was pretty average overall.

I stayed at Tudor Park overnight and wanted to share an experience that genuinely reminded me what hospitality is all about. After an early night (I was asleep by 7pm after a long day!), I headed down for breakfast the following morning. The breakfast itself was good, but what really made my stay memorable was Shirley, who was hosting the restaurant. From the moment I arrived, her welcome was warm, genuine and effortless. Throughout breakfast I watched her interact with guests, and it was clear she wasn’t just doing a job—she genuinely cared about people’s experience. One moment particularly stood out. A couple sitting next to me mentioned they weren’t keen on the coffee. Rather than simply apologising, Shirley immediately offered to bring them freshly made coffee from the bar. Within minutes she returned with exactly what they wanted. As she walked away, I heard the gentleman turn to his wife and say, “That’s wonderful. Wasn’t that great?” Later, as guests were leaving, Shirley spotted that two golfers had accidentally left a credit card behind. Without hesitation she picked it up and hurried after them to make sure they got it back before they left the hotel. Neither of these moments was dramatic, but together they perfectly summed up what great hospitality is. It’s about noticing the little things, caring enough to act, and making guests feel genuinely looked after. Hotels often invest heavily in facilities, refurbishments and technology, but it’s people like Shirley who create the lasting memories and make guests want to return. My compliments to the management team at Tudor Park for having someone like Shirley representing the hotel. She is an absolute credit to the property and to Marriott. Thank you for a lovely stay.

Room: keycard only worked once to open door so had to visit reception regularly after not being able to access room- very frustrating Shower terrible inside a pokey bath but at least my water was hot as another member of group only had cold water from their shower Tv didn’t work when arrived maintenance guy couldn’t fix so said someone would check or change following day - I reminded receptionist following day when I left hotel at midday - nobody bothered to check or change it Hotel set up very poor - very hot in bar area so our group wanted a few drinks and sit outside in garden - they have an outside area which to access from main bar after you purchase drinks you have to walk back through reception then through swimming pool past gym through golf shop which is where access to outside area is - impossible journey when carrying more than one drink and to top it off the Golf shop shut the doors at 9 pm and then was advised to walk out main entrance to hotel then aound the outside of hotel building via the car park to have a drink outside in the Sun completely ridiculous (as zest bar closes at 5pm which is closer to outside area although this still requires a flight of stairs to exit building to seating area outside) One of our group was in a wheelchair and requested accessible room which was just a normal room and to access this my brother-in-law had to wheel his son out of the main entrance down the car park go through a fire exit door which he would have to arrange for another member of the party to open from the inside for him and then his son could access his room and then to exit the room he had to do this again via fire exit and the car park to get back into the hotel absolutely ridiculous as he booked an accessible access room for a wheelchair