Blackpool FC Hotel

Few issues but overall a nice hotel. Pitch view window so mucky could barely see out of . No information on hotel in room

Many reviews here point out the parking it’s very oppressive and there’s a big fine if you get things slightly wrong I don’t think that’s a welcoming thing. I think the hotel needs to address that but the big problem is you drive in the entrance and you’re faced with a sign that is the exit. you’re supposed to drive through the exit of the car park in an impressive parking situation. This does not seem a good idea. It’s a single track I got there tried to look around where the actual entrance was wasted time. Beyond that the hotel is dated. The buzzer is required to let you in even though you have a hotel key breakfast doesn’t start till late for a lot of contractors and a lot of people moving on for a day trip will not be staying Again

We get there 26 July 2026 It’s been booked at few months ago directly with Radisson member rates, At Radisson Blackpool Fc hotel We have been Looking forward to this holiday as it has been 2 years since we had a break and we have been to this hotel before which was an enjoyable experience. Great looking football club, I really hope they get promoted as it would be great for the town. We Get parked in the disabled spot near the front door of the hotel; there was plenty of other parking spots but only one disabled spot. Booked ourselves in Put car reg number on machine Paid £595 for five nights with breakfast for two adults, Got room key for 123 at 3pm on the first floor. Noticed the room door handle slightly stiff from the inside but shut no problem. The Room was tired looking, Twin beds, We both packed our clothes away and we were bloody exhausted after 3hour journey, and we had no energy left in the tank. What we notice Broken foot on bed, tatty looking bed with the mattress protector hanging by one elastic band as we had to remake the bed and realise both single Mattress sheets don’t fit on the single bed in this twin room. We were Told by the reception when I walked back 30 minutes later to tell her about some of the issues we were having , she said that’s how it is we don’t have sheets that fit the single beds only the double beds. Scratches on wall, missing side drawer. Kettle still had old water in it half full, so I didn’t have any hot drinks all week in the room. No welcome waters, the receptionist said there should be 2 bottles in the room for new arrivals, did not know this but after she told us I thought thanks for making us feel more unwelcome. Burn hole in the bath Holes in the blind Good black out curtains. But first generation double glazing you could hear everything outside cars, horses, dogs barking like we left the windows open The room door looked like it’s been kicked in few times from the inside Closing the door from the outside bloody impossible With one hand hold the card to wait for the door lock sensor to go green with the other hand try to force down the handle to lock the door? often took 5 10 attempts to do it told reception dtold her we have already unpacked we both have disability’s. also, only one tissue in the tissue box, after we told reception she will get housekeeping to come on Monday, but they never did. So on Monday after 5pm looked in our room nothing has happened concerning the door handle, walk back to the reception to find out It was a lie. The reception told me on that evening she had email from maintenance and won’t be done until Friday when we have left and there is no rooms left, I told her how is that fair, also to told her the hot breakfast is cold and unappetizing as told the server in the restaurant as well. Tuesday, I asked reception for towels to be changed in the room,the desk manager said go back to the room and put clean/ service our room note and place it on the door handle, the housekeeper was on our floor at that time. Later that day after 6pm Got back to hotel room to find no clean towels or tissues and feeling totally ignored again. We rang Reception, who our room came after a phone call with new towels and seen the hotel door handle and she said, “oh crap i did not know it was that bad”. Told her about no tissue box again. And said how unacceptable this all is, are you trying to make our holiday worse as we are being ignored? She apologised but she was the one who gave us this room. She came back with tissue box two toilet rolls and two water bottles as said they should been in the room when we came.nope that didn’t happen She told to complain about my issue Wednesday morning which I did On Wednesday morning after our breakfast which was cold again, I met Assistant manager Ellie who thoughtfully took my information down on a bit of paper about everything that’s gone wrong and will investigate and let me by phone or email later that day. Ellie said all cost of renovations are being spent on the football not the hotel and she will speak to her manager as she not authorised to compensate me for the problems we are having. Took mobile number, email which was on the system and will contact me later. Nope no callback totally ignored again. Wednesday evening after 6pm I told reception we had no contact. Reception told me they don’t know when managers are ever in so can’t help me, But we are leaving on Friday now, it’s Wednesday evening. All night me and my wife had hardly any sleep because of the ignorance of staff playing around in our heads. Thursday morning we Get waking up at 8 am by loud crashing and banging 9 lads from the football club were doing weights badly opposite our room. Get dressed and breakfast hell starts again. Spoke to reception on Thursday morning said we are thinking about leaving because of the ignorance of this hotel, but I realise it’s our holiday and you are not going to ruin it. The reception told me Ellie is in tomorrow morning at 9 am and would help with my complaint after 2 days. Friday morning. Bags are packed and, in the car, and the dogs are barking. As we were leaving the restaurant area after breakfast, I noticed Ellie in the restaurant at 9am who saw me and wife as we were on one meter away, she quickly walked into the kitchen. We went downstairs in reception and spoke to the male member at reception what we were there for and were ready to check out but we needed to speak to Ellie. The reception text Ellie and he said she is on the phoneI said that’s lie as she was in the kitchen one floor up as I have seen her. The reception told me she too busy to come down so we checked out. We were so angry about the total ignorance from day one to leaving me my wife really upset I was so angry and also we had a 3 hour journey home. This was the worse hotel experience, Absolutely a nightmare. Sticky carpet floor every time to step up to the wardrobe. Dust in the wardrobe. Barking dogs inside the hotel but only happened when we walked past their door and I think the first floor is where they put owners with pets not the dogs fault. Children running around in their bedroom, the floor above us after 11.30pm Loud Squeaky noise single bed mattresses which had a different tune whenever you turn over in the night. The breakfast one of my favorite meals on holiday but here it was bloody awful. Clean restaurant good bar service But tired breakfast staff Monday. Burnt bacon hard to chew cold, Sausage warm to hot Fried eggs cold, beans slightly warm mushroom from a tin horrible, Hash browns cold to warm, dark nearly burnt croissants Tuesday. Tried again the same as Monday told the restaurant staff but not nothing Wednesday. Tried again The same as the days total waste of Money and time. Thursday. I asked the server we need more fried eggs I was hopeful freshly cooked,But no, He opened the cupboard below the hot plate to pick out fried eggs that’s been in their for over 40 minutes and they were col. Told the female server about the cold food she said would you like me to asked the chef for 4 runny eggs and 2 new hash browns I said yes What came back back was 2 overcooked fried precooked eggs on a greasy wet hash brown but steaming hot for my wife which she couldn’t eat. And two greasy over cooked hot fried eggs which I couldn’t eat. Well done they made it more worse how can you mess up eggs. Friday. Did not try any hot breakfast items Had a dark croissant and banana. Radisson hotel Blackpool Fc You didn’t break us but you made us feel sad. Still go there especially to support the football club but lower your expectations.