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Reviews from Guests

2.0/5

tripadvisor

408

Reviews

from real guests

heatherwY8941XG

5

/

5

We stayed at this hotel for a week and loved it here. The room was enough for us and the staff are very friendly and really helpful. I'm disabled and struggled with the stairs but asked if they could help me with getting up them. Booked to come back next year for 10 days. It's right in the centre next coral island so was good for me not being too far from the centre.

CuddlyLass

2

/

5

Room was nothing like in the pictures on booking .com bathroom was dirty and towel rail came off the wall. We stayed for two nights defiantly not worth the money. Breakfast was lovely and waitresses lovely. We reported the towel rail nothing was done

marane2014

1

/

5

Absolutely disgusting dirty hotel . We asked for a room with little amount of stairs so we were told our room was on the second floor! Well there was still about 36 stairs to climb and apparently there was a stair lift if needed ( don’t think it worked anyway) Got to our room it was tiny and absolutely filthy the bathroom and shower we’re disgusting and don’t think they had seen a proper clean in years . There was a dressing table thing that was thick with dust and the mirror on it was thick with dust and hand marks all over it there was a tv you could hardly see through ( never tried it ) the lounge bar was dark dismal and uninviting and had what look like a resident down n out person sitting in it constantly he had the same clothes on each day/night and sat on the same seat all the time we were there. We paid £166 for 3 nights and actually only slept in it we chose to stay out all day and most of the evening so we didn’t have to spend time in it . And they had the cheek to take a £20 cash deposit on check in as damage deposit which we got back on check out !!!!! How would they actually know if anything was damaged because it was in such a mess when we went in . Only good thing going for it was the location. We were never so glad when our stay was up and we then moved to a really spotless clean hotel near the south pier .

Facilities Details

Free Wifi

Smoke-free property

Vending machine

Baggage Storage

Pool Table

6 Available Room Types

Double Room
Double Room
Double Room
Double Room
Double Room

Double Room

Wardrobe/Closet

Wardrobe/Closet

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Private bathroom

Private bathroom

Single Room
Single Room
Single Room
Single Room
Single Room

Single Room

Wardrobe/Closet

Wardrobe/Closet

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Private bathroom

Private bathroom

Triple Room
Triple Room
Triple Room
Triple Room

Triple Room

Wardrobe/Closet

Wardrobe/Closet

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Desk

Desk

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Private bathroom

Private bathroom

Quadruple Room
Quadruple Room
Quadruple Room
Quadruple Room

Quadruple Room

Wardrobe/Closet

Wardrobe/Closet

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Private bathroom

Private bathroom

Twin Room
Twin Room
Twin Room
Twin Room

Twin Room

Wardrobe/Closet

Wardrobe/Closet

Free Toiletries

Free Toiletries

Hair dryer

Hair dryer

Daily housekeeping

Daily housekeeping

Heating

Heating

Non-smoking

Non-smoking

TV

TV

Extra Long Beds (> 6.5 ft)

Extra Long Beds (> 6.5 ft)

Private bathroom

Private bathroom

Facilities Details

Food & Drink

Vending machine

Front Desk Services

Baggage Storage

Activities

Pool Table

Entertainment and Family Services

Smoke-free property

Internet Access in public areas

Free Wifi