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Reviews from Guests

3.0/5

tripadvisor

753

Reviews

from real guests

Nomad41239432145

3

/

5

Stayed here with my son for a short break. Arrived mid-afternoon, a note on the door to call a number to be let in - fair enough, you can't have any old Tom Dick and Harry walking in off the street. Got given keys (!!) to room, walking through my first impression is the carpets haven't been cleaned for a long time a musty dank smell, though to be fair it had gone in the days after. This place is in serious need of an upgrade- yes okay what do you expect for the price but having shower and bathroom doors that close properly shouldn't be that hard. Room is basic, cupboards and cabinets not cleaned, in fact no one cleaned the room or put out anything more all the time we were there. Shower worked okay. Breakfast is not free, I was quoted £6 each and bookable in advance. We ate out anyway and didn't have it so can't comment on that. Location good, three family friendly pubs literally a stones throw away though a bit of a walk to either the pleasure beach or town but there are buses or the tram nearby. For the price, if you want a basic stay for a few days then okay, but I would not want to stay there for a week.

Hardyschardy

5

/

5

Had a fantastic 8 days. The weather wasn’t the best but the hotel and staff looked after us. Bedding was lovely, fluffy white towels, radiator in the room so it was lovely and cosy. Fabulous balcony so we could see the illuminations both ways. Tower to the right, Pleasure beach to the left. Also I didn’t have to get soaked to go for a nosey. Breakfast, quality sausages (not the cheap frozen ones), thick bacon as well as a perfect fried egg, hash etc. Unlimited tea, toast, cereal. Already booked to come back.

Y6145QIkellya

1

/

5

Warning-do not stay at this hotel it’s disgusting . The staff were rude. We booked for two nights but we left we couldn’t stay another night. my 11-year-old was really upset in our room It looked like the roof was going to fall down. I woke up with all bites down my leg. And if there was a fire, you would have no chance of getting out.

Facilities Details

Free Wifi

Spa

Designated Smoking Area

Casino

Proposal spot

Accessible concierge desk

Baggage Storage

On-site accessible self parking

Laundry

Concierge Service

Facilities Details

Pool and Spa

Spa

Front Desk Services

Baggage Storage

Concierge Service

Entertainment and Family Services

Casino

Cleaning Services

Laundry

Internet Access in public areas

Free Wifi

Miscellaneous

Proposal spot

Accessible concierge desk

Designated Smoking Area

On-site accessible self parking