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Reviews from Guests

4.0/5

tripadvisor

1,966

Reviews

from real guests

Pigman58

2

/

5

The hotel is situated on the outskirts of Derby, with no local facilities such as restaurants within easy reach, thus one is a captive. On arrival at the hotel, the welcome was at best perfunctory, and the fact that I had accidentally booked for one person not two not very well handled. The room itself was a good size, but the room curtain was badly torn and should have been replaced. The shower screen over the bath did not fit, meaning water flooded the floor and the wash basin was badly cracked. The room lighting was poor and the bed side lights useless - we had to use torches to read by. The restaurant menu and food were at best "average" and service perfunctory. The cost of our one night stay was "full" for what we got. Throughout our stay, we did not feel "Welcome" and the room we were allocated desperately needed attention. We won't be staying again.

Compass02271959798

3

/

5

Really nice hotel. Rooms very reasonable. Service for food and drink was excellent the first night. Absolutely shocking the second night. Really ruined my stay. What a shame.

Yardsport

1

/

5

Stopped over with work visit Looked ok from outside No air con in reception even though 37 degrees outside Room second floor well dated inside Booked a table in the restaurant ordered club sandwich and onion rings took an hour to arrive !! Called it a night and went to bed Air Con hit n miss in room So dissapointed with restaurant didn’t bother with breakfast Won’t stay again sadly

Facilities Details

Free Wifi

3 Available Room Types

DOUBLE EXECUTIVE
DOUBLE EXECUTIVE
DOUBLE EXECUTIVE

DOUBLE EXECUTIVE

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24 Square Meter

DOUBLE STANDARD
DOUBLE STANDARD

DOUBLE STANDARD

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18 Square Meter

TWIN STANDARD
TWIN STANDARD

TWIN STANDARD

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18 Square Meter

Facilities Details

Internet Access in public areas

Free Wifi