Premier Inn Leicester North West

Arrived tired and hungary Esther wad amazing, no job to big for her. Very friendly, and helpful.

Have stayed here before without any real issues. However this time I stayed in room 117 and oh my I do not know what people who have stayed in they previously have done. I am hoping it was chocolate that was everywhere. Sadly the hotel doesn't care if guests make their rooms a mess or stain the furniture and they don't bother to replace or clean. Stains on the carpet, curtains, back of the chair, sofa bed, left hand side of the bed. Then usual poor state of the walls in the bathroom , and this time the stained shower floor, and broken and very dirty air vent. The corridors were dirty, litter and looked like haven't been cleaned for days. I know it's a 3 star hotel, but these are basics that they are failing at. Premier Inn, check you rooms and sort this out if people mess up your furniture.

I stay at this hotel a lot, the staff are always super helpful and kind, especially Celine who can’t do enough to help and make your stay as seamless as possible!