Quorn Country Hotel

When we checked in, a lovely young lady greeted us. She was helpful and explained the parking and the times when the desk is not manned, which is 10. PM. The room was very clean, with no visual signs of mould. The windows, on the other hand, could not close due to broken handles and swollen window frames. We went for breakfast this morning. My husband and I explained to the server that we would like a full English breakfast but a vegetarian option. The breakfast cost us £9 + I was so disappointed when the breakfast arrived; we were given 2 tablespoons of beans and tomatoes. 1 very greasy hash brown and an egg, no vegetarian sausage on the plate. When I asked the server where the sausage was, he said he didn't write it down. He was apologetic and told us he was a new staff member. When we left the hotel, I realised that the server did not give me a receipt or give me my change. How can they serve such a low-grade breakfast for that price? If so many people have complained about this hotel, why hasn't it been investigated by the Health and Safety Executive? The fact that the windows do not close is a security breach! The price they charge for the breakfast is unethical. Why would my husband and I order and pay for 2 teaspoons of beans and tomatoes, 4 mushrooms and 1 hash brown without our sausage? What they gave us was not a breakfast. I would not recommend this hotel and will never visit it again. The girl who checked us in at reception gets a 4-star rating from us.

We had a genuinely relaxing time at this hotel, set right in the heart of Leicestershire with some cracking countryside walks just a short stroll away. Comfort levels throughout the room were brilliant, and the outlook from our window was nothing short of gorgeous. The bed comfortably earns its full five stars - there were mornings I simply didn't fancy getting up at all. On top of everything, the internet worked without a hitch, which made checking in with home far easier than expected.

We were here celebrating a family occasion and thoroughly enjoyed every moment of it. The rooms turned out far more comfortable than we'd anticipated. Breakfast, though, was the real triumph - the bacon arrived beautifully crisp and the eggs were cooked to absolute perfection each morning. From the second we stepped through the door the team had us feeling completely at home, and the whole package represented outstanding value.